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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

Best pet insurance on the market. Reviewed on: 5th September 2018

Peace of mind

Round up insurance. Excellent communication and service. 24/7 video call with the vets is a great peace of mind. Reviewed on: 24th October 2024

The premium is good

The premium is good, despite a claim. All handled online so you can keep track, but you can speak to them if you need to call. Reviewed on: 23rd October 2024

Pays claims once diligent checking has been carried,...

Pays claims once diligent checking has been carried, doesn't stall by asking irrelevant questions. Claim handlers listen and understand my comments, without a prolonged explanation. Customer services have always replied promptly to my queries (via email). Reviewed on: 21st October 2024

Top notch

They’ve provided excellent service with prompt and efficient responses. They quickly addressed concerns and went the extra mile and demonstrated their commitment to fairness and customer satisfaction. Their proactive approach reflects a high level of professionalism and care for both you and your pet. Reviewed on: 20th October 2024

My pet wouldn’t be here without this insurance.

I have unfortunately had to use my pet insurance for my very poorly dog and the process and payments have been easy, prompt and hassle free leaving me to care for my pet when he needs me the most. I had substantial bills and staff were helpful and the process was simple for both refunding and direct payments. I’ve also used the free vet access which is a great extra. Reviewed on: 19th October 2024

Quick and easy to use and effective to support on ve...

Quick and easy to use and effective to support on vet bills. Reviewed on: 17th October 2024

Easy to use for a claim!

Easy to use for a claim! Been using for years for my cat, never any issues. Reviewed on: 17th October 2024

Really good service

Really good, price increase was a quite a lot last time though Reviewed on: 17th October 2024

Good support!

Good support! Especially in the first year it was helpful for us navigating pet ownership and the support provided around the quote was informative! Reviewed on: 16th October 2024

Very Happy with Many Pets

Many Pets was very quick at paying for my vet bill and it was extremely easy. Virtual Vet help was excellent and reassuring and was easy to arrange. Reviewed on: 16th October 2024

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