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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13420)

Excellent service

5
Very easy to deal with. No hassle, claims resolved easily. Have already recommended to a friend. Reviewed on: 21st September 2022

Great service

5
Every time I have had to make a claim, it has been settled quickly, usually by the next day. I cannot fault them. When you do need to speak with the staff, they are polite, helpful and efficient. Reviewed on: 21st September 2022

Compassionate and Understanding

5
I haven't made a claim yet but my very elderly Mum has. They were so helpful and compassionate when dealing with her on the phone and understood completely how precious her little dog is to her. Absolutely full marks! Reviewed on: 21st September 2022

Poppy the puppy

5
My dog Poppy has had 4 operations to try and clear an infection caused by an unknown vegetative matter puncturing her rear right leg and then travelling inside her causing all sorts of problems. This has carried on for 8 months and although almost reaching the cover limit many pets have listened to me and my problems have paid my bills to various vets without a quibble and have recently renewed my policy, this without any proviso on a veto of a recurrence of the problem or an extra hike in cost because of her problem. Excellent cover from an excellent company. Reviewed on: 21st September 2022

Rapid, no nonsense cover

5
I had to claim for a medical incident for my new puppy. The claim process was really easy and the reimbursed money was in my account within a few days. Was expecting it to take a lot longer! Would definitely recommend Reviewed on: 21st September 2022

Excellent service even though pricey

5
Staff extremely helpful and empathy shown. Claims payment speedy. Reviewed on: 21st September 2022

The best insurance provider

5
I had cause to make claims for both of my cats this year and ManyPets dealt with both of them kindly, promptly and efficiently, as I was going through a very difficult and stressful period in my life. Both claims were settled in full. I would heartily recommend them unreservedly to all pet owners. Reviewed on: 21st September 2022

Pet insurance for my daughter's cat.

5
Got an affordable insurance policy for a homeless cat my daughter has given a home too. Reviewed on: 21st September 2022

Surprisingly uncomplicated

5
Fast payouts with no fuss or complicated forms to complete Reviewed on: 21st September 2022

Good Service

5
Staff were helpful knowledgeable and efficient. Reviewed on: 21st September 2022

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