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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Easy and efficient

Made first claim for treatment. Website was easy to navigate and Many Pets kept me informed throughout the claims process at each stage. Claim paid out quite quickly and annual premiums are still very comparable to competitors. Reviewed on: 22nd September 2022

Great Company to deal with

No fuss with the Policy..... easy to understand, and the real bonus is everything is done on line, no more bits of paper to contend with.... definitely a forward thinking Company, that is user friendly..... well done Many Pets...... Reviewed on: 21st September 2022

Excellent service

Very easy to deal with. No hassle, claims resolved easily. Have already recommended to a friend. Reviewed on: 21st September 2022

Great service

Every time I have had to make a claim, it has been settled quickly, usually by the next day. I cannot fault them. When you do need to speak with the staff, they are polite, helpful and efficient. Reviewed on: 21st September 2022

Compassionate and Understanding

I haven't made a claim yet but my very elderly Mum has. They were so helpful and compassionate when dealing with her on the phone and understood completely how precious her little dog is to her. Absolutely full marks! Reviewed on: 21st September 2022

Poppy the puppy

My dog Poppy has had 4 operations to try and clear an infection caused by an unknown vegetative matter puncturing her rear right leg and then travelling inside her causing all sorts of problems. This has carried on for 8 months and although almost reaching the cover limit many pets have listened to me and my problems have paid my bills to various vets without a quibble and have recently renewed my policy, this without any proviso on a veto of a recurrence of the problem or an extra hike in cost because of her problem. Excellent cover from an excellent company. Reviewed on: 21st September 2022

Rapid, no nonsense cover

I had to claim for a medical incident for my new puppy. The claim process was really easy and the reimbursed money was in my account within a few days. Was expecting it to take a lot longer! Would definitely recommend Reviewed on: 21st September 2022

Excellent service even though pricey

Staff extremely helpful and empathy shown. Claims payment speedy. Reviewed on: 21st September 2022

The best insurance provider

I had cause to make claims for both of my cats this year and ManyPets dealt with both of them kindly, promptly and efficiently, as I was going through a very difficult and stressful period in my life. Both claims were settled in full. I would heartily recommend them unreservedly to all pet owners. Reviewed on: 21st September 2022

Pet insurance for my daughter's cat.

Got an affordable insurance policy for a homeless cat my daughter has given a home too. Reviewed on: 21st September 2022

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