Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13421)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Very easy to claim. Quick settlement of claims.

5
We have used Bought by Many (now May Pets) for our previous dog, now sadly departed, and with our current Labrador. Insurance seems good value for money when compared with similar insurers. Prompt handling of claims. Reviewed on: 15th September 2022

Simples

5
All very easy and simple, claims paid very quickly. Reviewed on: 15th September 2022

Many Pets Are The Best!

5
Quick response time and quick payment for insurance claims and the FirstVet app is always there for reassurance with highly qualified vets available 24/7. Reviewed on: 15th September 2022

Excellent service !

5
I highly recommend Many Pets Pet Insurance. Always a friendly andspeedt service. I recently had to put in a claim for my lovely puss Oscar and within days everything was settled and paid. No quibble, fantastic service ! Reviewed on: 15th September 2022

Excellent company

5
Very helpful & caring when my dog had an anal gland problem & the vets thought she may need more extensive treatment. She didn’t in the end but they sorted our payment quickly Reviewed on: 15th September 2022

Excellent and friendly service

5
They always provide an excellent service. Reviewed on: 15th September 2022

5 Star service for claim & renewal

5
I had to claim back in May, process was so easy. All done online, just a few questions and claim was paid within 2 hours of submission. Also renewal was due in August, was dreading it because of claim (albeit a small claim) and was pleasantly surprised that monthly premium had reduced by £5 - no hesitation in renewing with Many Pets. Reviewed on: 15th September 2022

Pet insurance done right

5
Have been with ManyPets / Bought by Many for 3 years and have looked after my labradoodle amazingly. Staff always friendly and helpful and claims paid quickly with no issues. Reviewed on: 15th September 2022

Fast and friendly

5
Great communications with friendly staff. Quick to help, knowledgable and speedy solutions. Very happy. Reviewed on: 15th September 2022

Sympathetic staff and speedy settlement

5
I love that you can make a claim over the phone, so no forms to complete, when you are distressed and any questions answered immediately. Also only one excess payment a year is brilliant. Reviewed on: 15th September 2022