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ManyPets: Pet insurance reviews

4.87
Based on 13,420 reviews, last reviewed 12th Mar 2026
300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026
Laura T's avatar
Laura T

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13420)

Helped all the way

5
Many pets have been very supportive regarding my dogs claim, he has been diagnosed with Disc Disease in his spine, so it’s going to be a on going conversation with many Pets with plenty of questions.They have been very patient with us and helpful to. Reviewed on: 13th September 2022

Many Pets are a very efficient, communicative Pet insurer that for us have been great for the 3 years we have been with them

5
Many Pets has been a great pet insurer for our dog. He was diagnosed with epilepsy this year and we have had to take him to the vets for blood test, scans and consultation to his medication and management of this. It has been a long process and still is but we have been supported by Many Pets all the step of the way. They have managed all the aspects of the tests and treatments which has allowed us to get our dog to have a better life balance with his condition. Without our policy and support from Many Pets, we simply wouldn’t have been able to afford to provide our dog with the medical care it needs. Reviewed on: 13th September 2022

Quick efficient service.

5
I have had to make 5 claims over my first two years, and I can honestly say I was surprised and impressed at how quick my claims were dealt with. A couple of claims were even paid within 24 hours of the claim being submitted. Reviewed on: 13th September 2022

Fantastic service

5
Always helpful and immediate response. Proactive in ensuring the Vets provide documentation. Reviewed on: 13th September 2022

The best pet insurance company

5
I have had consistently good experiences with Many Pets and would highly recommend them Reviewed on: 13th September 2022

Quick settlement

5
When I had to claim for my puppy the process was simple and was settled quickly. I recommend this to all my doggy friends Reviewed on: 13th September 2022

Always impressed with the service from Many Pets

5
All the dealings I've had with Many Pets have been positive. Efficient and helpful staff. Processed claims promptly and without difficulty. An insurance company that genuinely seem to be 'for' their customers. Reviewed on: 13th September 2022

An Outstanding Company.

5
A seamless claims system which leaves competitors floundering and customers amazed at their efficiency. Reviewed on: 13th September 2022

Avoid like the plague..3 months and waiting for payment

1
Awful..complained, ignored, complained ignored, complained..waiting after 3 months..terrible terrible customer service Reviewed on: 13th September 2022

Brilliant Pet Insurers

5
Great customer service, paid out an insurance claim on the same day. They really deserve an award just for being brilliant! Reviewed on: 13th September 2022

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