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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

No.1 choice

5
I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Caring pet insurer

4
Many Pets have been such a caring insurer and really helped make the claim process as easy and simple as possible when I had to go through the really distressing time of my dachshund having emergency spinal surgery for IVDD. They can take a while at the first claim of a pet but otherwise I've found them easy and quick to pay approved claims. Reviewed on: 13th September 2022

Brilliant all round

5
Easy company to contact, easy to make policy changes, easy claim system. Best cover available for best prices. Free online vet contact at all times. What more could you need?! Reviewed on: 13th September 2022

Good pet insurance

5
Very quick to reimburse my cost during my dogs vet visit Reviewed on: 13th September 2022

Insured my cat with exocrine pancreatic insufficiency

5
Fabulous insurance company, who insured my cat who developed a exocrine pancreatic insufficiency and will be on medication for life. I will never go anywhere else. Highly recommended. Have recommended to many friends. Reviewed on: 13th September 2022

Great service

5
Great all round service. Our dog had an issue so I had an online consultation with FirstVet who advised to go to our vet. Our vet prescribed some tablets and gave our dog an injection. We made a claim via the phone and within 4 hours the claim had been fully settled. Amazingly quick service. Reviewed on: 13th September 2022

Brilliant Claims Service

5
Had to make a claim for our pet dog Georgie and found the experience amazingly simple. Even better, the claim was settled within 12 hours. Reviewed on: 13th September 2022

There when needed most

5
Having experienced a sudden traumatic loss Many Pets were so supportive. There to take off any pressure of liaising between ourselves and the Veterinary Practice. Always available to speak to and offer guidance where appropriate. Whilst nothing can relieve the ‘pain’ of such a loss - Many Pets came pretty close. Reviewed on: 13th September 2022

Great service

5
Great costumer service, readily available for me when I needed them, easy to contact and very easy to upload the documents and get the refund. Excellent. Reviewed on: 13th September 2022

Good experience

5
Had no problem claiming online and was paid out straight away. Very impressed. Reviewed on: 13th September 2022

Good cover and excellent customer service

5
This is my second year with Many Pets. At renewal the premium had risen by over 60% which I couldn’t afford. I called them and a lovely lady listened to what I required and customised cover to meet my requirements. By doing this I have the same cover but my premium only rose by £5 a month. Since then I’ve had to call them for advice on my policy because of a possible claim and they didn’t put unfair clauses in my way. I have confidence that any claim I make will be honoured. In nearly 40 years of dealing with pet insurance this is the best I’ve ever encountered. Reviewed on: 13th September 2022