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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

No fuss no quibble.

5
Great firm. Always pays out quickly and I have not had any trouble claiming staff are helpful and polite. Reviewed on: 13th September 2022

Fast efficient claims handling

5
Fast efficient claims handling.Responsive customer services. Reviewed on: 13th September 2022

Great service

5
Paid out 4 my bulldog no problems Reviewed on: 13th September 2022

Number 1 Pets insurance policy

5
I had a terrible experience with my poor cat, when it came to claims I felt it was quick and very simple, I was well looked after and customer service is amazing. Highly would recommend to anyone, your money here is not their number one concern. Here your loved fur babies are top priority Reviewed on: 13th September 2022

So quick

5
My claim was paid even before I had time to shut down my computer Reviewed on: 13th September 2022

Very helpful

5
Good prices for more than one pet . Have found them helpful and it was easy to make a claim . Also have used their video call vet advice which saved me a visit to a vet . Reviewed on: 13th September 2022

A great service

5
I have made a few claims for my young dog and they have all been settled quickly and efficiently. Excellent customer service and great communication. Reviewed on: 13th September 2022

Many pets

5
Every time that my dog has been poorly many pets have been very good with my claim Reviewed on: 13th September 2022

Good customer service

5
Easy to use website, easy to speak too on the phone Reviewed on: 13th September 2022

Prompt payment

5
Web site very easy to navigate, very prompt payment, complete peace of mind which is needed when my dog needs medical advice and treatments. Reviewed on: 13th September 2022