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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Impressive Insurer

5
Many Pets provides an exceptional customer experience with an easy to use app plus fantastic benefits. We have had our four legged friend for 18 months and I was recommended to use Many Pets. From joining to then making subsequent claims (both kitkats and bubble gum are not a dog’s best friend!) we have found their service both friendly, efficient and knowledgeable. Their advisors are extremely supportive when you pose questions and quick to respond. The claim process is slick and informative. The added benefit of being able to speak to an online vet is a bonus and ‘sold’ us to choose them as our insurer. Being able to ask for help 24/7 is so important and having their support along the way provides peace of mind. We would highly recommend! Reviewed on: 13th September 2022

Great service, and easy to claim

5
We had a £1000 claim for our rescue dog. The claim was paid in full, with no hassle. Customer service is brilliant, and the staff are always friendly. We’ve also used the free online vet a few times, and have found it to be really helpful. Reviewed on: 13th September 2022

Trustworthy company

5
They're a little more expensive, but the life cover is really worth it. They do what they say and have been marvelous handling my claims. I'm very pleased with my experience with them. Reviewed on: 13th September 2022

Satisfied customer

5
I was recommended Many Pets by my daughter Tracy when I got my first dog as she had always had very good service from them . Then my other daughter also got a dog and was by me and I told her about Many Pets so the whole family is with Many Pets and I would be more than happy to recommend them to anybody Reviewed on: 13th September 2022

Brilliant Pet Insurance Company

5
Easy to get through to on the phone and there's always a friendly voice to help. Reviewed on: 13th September 2022

Best pet insurance

5
I have been with many pets for 2 years and they’ve been very good and helpful Reviewed on: 13th September 2022

Best pet insurance

5
Very easy to deal with, claims are dealt with online. Payment was made very quickly for possible accidental ingestion of ibuprofen. Reviewed on: 13th September 2022

Speedy, responsive

5
Lovely company, easy to talk to, quick to respond. Immediate payment, good price insurance, brilliant Reviewed on: 13th September 2022

Amazing!

5
What a great insurance company. Best out of them all. Actually care about your circumstances and have always provided honesty and trustworthy information. Customer service are fantastic, set up of my account was straightforward. Had to claim once for my dog and the process was very straightforward and I was kept updated throughout! I won’t be going else where anytime soon. The cost per month is spot on you get what you pay for, great job! Reviewed on: 13th September 2022

Quick and supportive

5
Expensive emergency treatment and follow up vets appts were covered without question. Reviewed on: 13th September 2022