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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 12th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

They put people and animals first

5
I’ve been with manypets for years with my two dogs, and each time I’ve contacted them I’ve been overwhelmed with their kindness. My dog had major heart surgery two years ago and it came out of the blue. When I phoned manypets having never made a major claim and being so worried I felt like I was speaking to a friend, they were so kind, helpful and showed such empathy. Each time I have contacted them since, no matter what for I have been touched by their response. Now as my dogs condition worsens and he enters palliative care they have been such a support. I have and will continue to shout my recommendation for manypets loudly and frequently and I for one won’t go anywhere else any time soon. I also visited a DogFest event recently, and we noticed although it was sponsored by them, they took the extra mile with the staff who were wonderful and the activities for the dogs, it seemed much more than just putting their name as a sponsor, they were involved and cared - which is how I see them as insurers. I just can’t see any other insurer who deserves this more. Insurance has this persona of being obstructive and unhelpful, and that’s been my experience with other providers across different areas of insurance. Manypets simply blow them out of the water and they all pale into insignificance. Thank you so very much for what you do. Reviewed on: 13th September 2022

They do what they say!

5
I have been with many pets for over 3 years. Unfortunately I had to make a claim after my cat was really ill and almost died. She was moved to an amazing hospital who saved her life. Through out the process I spoke to Many Pets who were empathetic and were so helpful. My claim was paid within a week or so without any further stress. I have never know a company, let alone an insurance company that do what they say. Thank you Many Pets, you really are a great team. Reviewed on: 13th September 2022

Great service

5
Always very helpful and claims have been dealt with efficiently and paid out very quickly. Process very easy and straightforward, everything can be done online but when I needed to speak to someone they were very friendly and explained what I needed to know. Reviewed on: 13th September 2022

Great service

5
Very quick to respond. Friendly caring staff. Stress free service. Exactly what is needed when your pet is unwell. Reviewed on: 13th September 2022

Easy, caring, informative

5
My dog had 2 cruciate ligament operations within a year. Both operations were paid promptly and without any hassle. Reviewed on: 13th September 2022

Great service

5
Had to make a claim and it was painless and so quick and sorted in two days excellent service Reviewed on: 13th September 2022

Always helpful

5
Have handled claims sensitively and mostly quickly. Offer good premium terms. Reviewed on: 13th September 2022

Many Pets have been stars!

5
My puppy had a leg problem from when he was very young, we did not know about this when we bought him. Many Pets have been amazing over the last year and have not debated or made the claims difficult, they have recognised the hard time it has been for us and made this a lot easier. Our insurance premium has gone up a little, but not a lot, and in general we have not had a single problem. Thank you many pets! Reviewed on: 13th September 2022

Great company - highly reccomended

5
Easy renewal, much cheaper than rival insurers. The claims process is so simple, they pay out quickly & will pay your vet directly. Reviewed on: 13th September 2022

Everything an insurance company should be

5
Their website is so easy to use both to purchase a plan and to make a claim. The plans they offer are documented clearly and easy to understand. Communication is friendly and helpful and most importantly when you need to claim, your claim is handled with no fuss, no drama and no ‘dancing round the handbag’ trying to find ways not to pay out. I’m really impressed with them. Reviewed on: 13th September 2022