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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great company

Always keep me up to date with the latest deals Reviewed on: 8th October 2021

Outstanding

Ease of making a claim, hassle free, amazing service along with being quick to sort out my claims - can’t fault them A+++++ Reviewed on: 8th October 2021

Best pet insurance

I totally recommend bought by many for all aspects in pet insurance they fulfill all your ,and your pets, needs . . Reviewed on: 8th October 2021

Excellent

Really fast, efficient and great customer service helping with every query. I have had to claim through this insurance and it was made to be the easiest process by Bought by Many Reviewed on: 8th October 2021

Fabulous Cover, Fabulous Service

We've never had any issues claiming, and the cover is perfect for both our dogs. The pricing is competitive, and is comprehensive with regards to what is insured Reviewed on: 8th October 2021

Money issues

They take money however they please. Make a change on the policy? They take money early, no warning… all I did was correct the spelling on my dogs name. Reviewed on: 8th October 2021

Outstanding Service

This is an exceptional insurance company , so straightforward and simple to claim, and such speedy payment .. First Vet service included gives so much peace of mind . Highly recommended! Reviewed on: 7th October 2021

Professional.Polite.Pleasant.

I Chad made a mistake online when insuring my new Puppy. I called and was taken through the process with no problem. Customer service at its best.I would highly recommend this company . Reviewed on: 7th October 2021

Spot on

Great service! Informative clear and accruate information. Knew exactly where I stood so I can make an informed decission. Reviewed on: 5th October 2021

Great insurance provider

It’s nice that I’m able to speak to someone straight away when I call up- there is never a long wait and the customer service is always great- shout out to Leema. Having 24/7 video calls with vets is also a bonus!! Reviewed on: 4th October 2021

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