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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

AMAZING pet insurane

Always, always BBM have met and exceeded my expectations. Outstanding customer service and have always paid out on my claims. worth every premium penny. nuff said Reviewed on: 26th September 2021

Excellent

They provide one of the most comprehensive covers at a reasonable price. Our claims were settled quickly, without any hassle and our monthly price actually went down slightly upon renewal of the contract. Reviewed on: 25th September 2021

Just brilliant!

My puppy has had several health issues in the first year of his life. I’ve claimed for every vet visit and have received payments from Bought by Many very quickly. I made one claim at the beginning of a week and the money was in my bank by the Friday. What more could you ask for from an insurance company? Reviewed on: 24th September 2021

Brilliant Pet insurance

I have in the past been with other pet insurers, big names as well but I have to say Brought By Many is a great insurer and offers alot more than just the insurance. I would highly recommend them for one of the best loves in your world....your pet. Reviewed on: 24th September 2021

Great company

I was recommended Bought by a few friends and I’ve not been disappointed. Customer service and cover is great, Reviewed on: 24th September 2021

fast and efficient

Claim made for my dogs teeth. Payment was speedy and communication was great. Updates about where along the process my claim was and no squabbling over what was covered by the policy. I claimed, they paid. Simple as that. Will definitely be recommending to family and friends. Reviewed on: 24th September 2021

Brilliant

ALL claims settled incredibly quickly and fully. Easy to make claim and no quibbles. Can thoroughly recommend this company. Reviewed on: 24th September 2021

Good value for money, excellent cover, and customer friendly service..

I've been with Bought By Many for about 3 years and can vouch that they have provided cost-competitive and excellent comprehensive cover for my Golden Retriever on several occasions. My experience is that they are genuinely committed to what's best for the pet rather than what's the cheapest treatment cost. And a key benefit for the customer is the insurer's efficiency in handling a claim: a simple on line application by the customer initiates a claim then the insurer deal directly with the vet to process it, saving the customer time, hassle and stress. Reviewed on: 24th September 2021

Great cover and policy

Reviewed all the policies on market and opted to go with BBM. Great policy, great service, regular updates. I’ve recommended lots ! Reviewed on: 24th September 2021

I wouldn't go anywhere else!

I discovered Bought by Many when researching insurance for my dog. Their value for money is second to none and i've received great customer service so far. I have shared with all my friends and family! Reviewed on: 24th September 2021

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