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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

great

5
these people are lovely to deal with and never a drama, their total professionals and kind i rate them the best Reviewed on: 16th September 2021

The BESTEVER pet insurance every pet owner should have

5
Bought by many are quite simply the best… dealt directly with vet hospital and myself, took the stress out of an extremely stressful time, easy to deal with everything processed quickly and very smoothly Reviewed on: 16th September 2021

Very fast payout!!

5
Made a claim late Friday pm, advised that as I wanted BBM to contact my vet there would be a delay of up to 3 weeks. No problem as long as I knew. I was amazed to have an email confirmation less than 48 hours confirming acceptance of claim - and the money was in my account too!! Over a weekend and during COVID!! Well done! Reviewed on: 16th September 2021

Peace of Mind

5
Took out a lifetime policy. It is so good to know your pet is covered for whatever life brings. Zeus had a complete hip replacement while still a pup and it’s good to know he is still covered for this and any other complaints in years to come. Reviewed on: 16th September 2021

Brilliant pet insurer

5
I've been insuring my dog since he was a pup. Never had any issues making a claim. Everything is done online and regular updates regarding claims are given via text messaging which is reassuring to be kept in the loop and that you are not forgotten. Customer service also fab when you need to call. Premium affordable and reasonable. Would and have recommended to friends and family Reviewed on: 16th September 2021

Easy

5
All claims processed nice and smoothly. Reviewed on: 16th September 2021

Leader of the pack in pet health insurance

5
I have had bought by many pet insurance for my dog for a few years now and in that time sadly she’s had many health issues. Bought by Many have been consistently supportive and efficient in processing my claims for her vet bills. They have been a life line for us. I’ve previously been insured with other providers and they don’t come near in customer service, accessibility or speed of processing claims. Thank you Bought By Many for a great service! Reviewed on: 16th September 2021

Fantastic pet insurance

5
Superb service claiming is so easy I screen shot my invoice off the vet on my app and before the vet have took my payment off my card bought by many have paid me superb service paid in 24hrs hassle free service Reviewed on: 16th September 2021

Claims made easy and efficient

5
Easy to make a claim and they are quick to respond and let you know when your claim will be processed. Good communication Reviewed on: 16th September 2021

As good as it gets

5
Bought by many as very epful, easy to complete the claims over phone or online, they sort it all out for you and keep you in the loop. Never takes too long and always helped me out when needed. Will always use and tell others toa Reviewed on: 16th September 2021