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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Best pet insurance company

5
Excellent company to deal with. Claims are always dealt with in a speedy and efficient way. Very friendly, would highly recommend: Reviewed on: 16th September 2021

Amazing insurance company!

5
Bought by many were great when my dog had to have emergency surgery. It was easy to make a claim with them and they worked with my vet to sort out the payment meaning that I could focus on helping my dog recover. Really friendly team who genuinely care about their customers! Nothing but good things to say about them! Reviewed on: 16th September 2021

Excellent customer service, excellent communication, and really helpful

5
Explained things to me for me yo understand, always going that extra mile Reviewed on: 16th September 2021

There when we needed you

5
We were away Friday m home when our dog had an accident & required surgery. As soon as said our insurance was Bought by Many they assured us everything would be dealt with effectively & efficiently; and it was. Thank you. Reviewed on: 16th September 2021

Competitively priced, and quick to pay if unfortunate to have to make a claim.

5
Unfortunately I had to make a claim for my beloved dog but Bought by Many kept me informed and the claim was settled very quickly. Excellent service. Reviewed on: 16th September 2021

Excellent service

5
Settled claim quickly and with no fuss Reviewed on: 16th September 2021

Overwhelmed

5
I have recommended bbm to all of my friends and family. Our dachshunds was struck with ivdd twice in the space of a fee months. Bought By Many paid straight to our vets with no added questions, no pressure, no arguments and we would have been very stuck if we weren't insured! We are so grateful Reviewed on: 16th September 2021

Multi pet policy

5
Great value for our 3 fur babies Reviewed on: 16th September 2021

Smooth process

5
Application and claims process is very smooth and succinct. Reviewed on: 16th September 2021

One less worry

5
Brought by Many came through for me last year! At the time I had 2 dogs and between them I had 3 incidents (injury and illness) within just a few short weeks. Super stressful times but the one thing I didn't have to worry about was the cost of their veterinary care. The claims process is simple and painless and claims were paid directly to the vets leaving me with one less worry during those stressful times. Service is excellent! Reviewed on: 16th September 2021