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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

The best

5
I have all of my dogs insured with Bought By Many and over the past couple of years have had to make some claims as 2 of them are now over 10 years old - always been helpful and can't fault them. Reviewed on: 15th September 2021

Best dog insurance

5
Over the years I had various dog insurances, but for past 3 years I have Bought by many. It’s by far the most efficient and well organised insurance company. The staff is great. Easy to claim and claims are handled very professionally. Reviewed on: 15th September 2021

Super easy peace of mind insurance

5
We use bought by many for our 3 cats and have had to claim a few times for varying reasons. The process has always been super easy and fast. Best of all it’s very adorable with a great amount of cover! I always recommend BBM to friends and can’t see us ever needing to change our pet insurance provider. Reviewed on: 15th September 2021

Good communication

5
Great communication from the moment I needed to ask about claiming to the confirmation of the claim being successful. Reviewed on: 15th September 2021

Great insurance cover and extremely fair

5
Our dogs are covered by BBM and we have never had any issues with claims or advice , i can highly recommend BBM and frequently do Reviewed on: 15th September 2021

Easy and quick

5
Very easy user interface and they make the process of claiming very quick! Reviewed on: 15th September 2021

1st Class

5
I have been with Bought By Many for 3 years and cannot fault them The telephone staff are friendly and have empathy The communication is first class. And claims are dealt with quickly and efficiently Reviewed on: 15th September 2021

Great service

5
I have insured our pooch with bought by many for a few years now and have found them to be excellent . We have had 2 claims And they were dealt with quickly and efficiently . Our policies costs didn’t shoot straight up after either. All round great insurers. Reviewed on: 15th September 2021

Excellent service - always!

5
We’ve had insurance with Bought By Many for almost 4 years now & I cannot rate them highly enough. Over the years between our 2 naughty dogs & 1 troublesome cat, we’ve had a variety of claims. Service has always been prompt & reliable & claims dealt with expeditiously. Thank you! Reviewed on: 15th September 2021

Bought by Many is just Awesome!

5
I would highly recommend getting your pet insurance with bought by many, they are just brilliant Reviewed on: 15th September 2021