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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

400% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Best Insurance Company for Pets

We’ve been with many different pet companies over the years of owning cats this is the best company- it offers the best cover and benefits such as video consultation and the staff are always friendly and helpful. They really are the best company and we’re there when I needed them. Reviewed on: 15th September 2021

Brilliant service

Competitive price. Claimed once, quick, efficient service Reviewed on: 15th September 2021

Excellent

Value for money, discount for multiple pet Insurance. Great customer service. Would highly recommend, and I often do Reviewed on: 15th September 2021

Excellent service and claims response

Recently claimed for one of my dogs. Excellent service,claims paid swiftly. Good online experience Reviewed on: 15th September 2021

Insurance for Toby

Insurance company is very good value for money have not yet had to make a claim if anything if you have not made a claim they give you money back a brilliant insurance company I would recommend them to anybody Reviewed on: 15th September 2021

Nice to get a refund

I’ve not had any need to use my insurance yet but for the last 2 years it’s been nice to get a refund. Reviewed on: 15th September 2021

Simple and easy

A no fuss insurance company who handles everything your pet needs, no chasing vets or holding on to bits of paper. It’s all done for you for a really good price Reviewed on: 15th September 2021

Peace of Mind

Bought by Many deal directly with our vet. Constant updates on the progress of our claim. I don't need to do anything. Absolutely stress free from my position. They just take charge of everything. Best move I ever made as both my dogs had pre existing conditions. Reviewed on: 15th September 2021

Bought by many are easy to get in touch with and always able to solve a problem or query

I have submitted quit a few claims and they have been so helpful caring and concerned over my two dogs and always been very reassuring. Easy to get through on the phone and through the app also can’t recommend them enough Reviewed on: 15th September 2021

Great company to deal with

One of the easiest company to deal with and got what I needed for pet insurance Reviewed on: 15th September 2021

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