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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Excellent

5
I have had nothing but excellent service from this company that I have been a part of for 3 years. There are many benefits they offer too. Highly recommended. Reviewed on: 15th September 2021

Highly recommended

5
Great customer service, no quibbles, great extras (signed up for pet first aid), obviously very animal friendly. Highly recommended. Reviewed on: 15th September 2021

Great service

5
efficent, easy claim process and kept up to date through each stage which is extremely useful. Reviewed on: 15th September 2021

Good cover at good price

5
Best cover and price for my two dogs. Never had any oroblems Reviewed on: 15th September 2021

Easy to claim

4
We’ve been with BBM for 2 years + , my first claim took a while to pay out and then it was paid into the wrong account BUT it was sorted very quickly, my second claim was dealt with quickly and with minimal fuss at all . It was very easy to claim !! Reviewed on: 15th September 2021

Excellent no quibble service!

5
Look no further for pet insurance! Reviewed on: 15th September 2021

Best pet insurer

5
Great claims experience, easy to claim and quick underwriting. Just what you want from an insurer Reviewed on: 8th September 2021

Great value, great service

5
Changed from another insurer after costs kept going up and up. Very pleased with the price and service has been excellent. Highly recommend Reviewed on: 4th September 2021

Great efficient and caring friendly service at a great price

5
I have a policy with BBM for my 10 year old spaniel who has been ill in the last year . BBM have been fantastic in processing my claims . I have been so impressed that today I have just bought another policy for my new puppy. Reviewed on: 25th August 2021

affordable and broad cover

4
more affordable than leading companies and cover is good Reviewed on: 11th August 2021