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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Megan

5
Hassle free very polite knowledgeable telephone operators Reviewed on: 19th September 2020

New Customer

5
Not had to claim yet but I was impressed with the cover they offered and was recommended by friends that had experience of there service Reviewed on: 19th September 2020

easy to make a claim, great communication during claim

5
had to make ongoing claims for one of our dogs, have been very reassured by how the claims have been dealt with. Insurance is not cheap for 3 dogs (2 over the age of 9) but the reassurance it gives knowing they will be able to get treatment they need is brilliant Reviewed on: 19th September 2020

Very good

5
I recent became a customer of Brought by many and I have been really happy with the insurance I’m a new dog owner and I wanted a reasonable priced insurance for my puppy and this insurance is the one! No upfront cost for vet bills and money back within weeks! They have a wonderful customer service team that was very helpful for me when I rang about claiming my dogs first vet bill money back and have recommended the insurance to many friends and family as the prices are very reasonable especially for new dog owners! Very happy customer!! :)) Reviewed on: 19th September 2020

Prompt and efficient service

5
Our dog needed stitches in her paw after cutting herself on an unidentified object under the snow. Bought by Many processed our insurance claim promptly and it was very straightforward to make a claim. Reviewed on: 19th September 2020

Knowing you have the best

5
I just love the piece of mind of having 24/7 first vet which I have used and was very impressed with . Reviewed on: 19th September 2020

Very straight forward

5
Well explained, you know what you’re getting Reviewed on: 19th September 2020

Fab-U-lus

5
Comprehensive cover at an affordable price. People you can talk to! Reviewed on: 19th September 2020

Happy customer

5
Although I haven’t had to claim yet so can’t review that, I’ve found Bought by Many easy to manage my policy, great customer service and competitive prices. The cash back option is a great incentive. Reviewed on: 19th September 2020

No Hassle

5
Had to use insurance with the first few days of taking out the policy. Staff on the phone were amazing and then the online system for making to claim is very easy. No hassle whatsoever in getting the vet bill paid. Reviewed on: 19th September 2020