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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
6%
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1%
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Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Super customer and pet friendly

5
I would not hesitate in recommending Bought by Many for anyone looking to insure their beloved pets. Through personal experience I have received the utmost of outstanding customer service, the staff are all personable, caring and compassionate whilst speaking to you and I have never had an issue making a claim. Very sadly last year I lost my cat whilst on the operating table. An exploratory investigation had already been authorised but what they found was inoperable. To say I was devastated was an understatement; I was too distressed to even think about contacting insurers again. I need not have worried as everything was completely taken care of and they liaised directly with my vet throughout. Not once did I have to contact them, I received text messages along the way to tell me my claim was being settled. I received a credit for payments made that month and my new monthly payment for multiple pets was recalculated without me lifting a finger. I even received a sympathy card. You 100% have my vote. Thank you Reviewed on: 17th September 2020
Caroline Barnes's avatar
Caroline Barnes

Best Pet Insurer

5
I am so pleased with my pet insurance from step 1. I had a discount of over 200£ of the annual policy just for joining and recently I was recommended by them to complete for my dog and I received free 10kg of dog food which is amazing. I have used a few of the options that are included in my policy and everything is so easy and everyone is helpful and polite over the phone. Highly recommended pet insurance and extremely satisfied with its operations and covers. Reviewed on: 17th September 2020
Maria 's avatar
Maria

Great service

5
Very helpful and good service given. Process to set up insurance was quick and seamless! Reviewed on: 17th September 2020
George Talbot-Taylor's avatar
George Talbot-Taylor

Excellent Pet Insurance

5
Very happy I decided to go with BoughtbyMany pet insurance for my two Irish Setters, have had to claim for both and was delighted when my claim was settled so quickly, the customer service staff were so helpful and made a very worrying time less stressful. Would highly recommend this insurance to any pet owner Reviewed on: 17th September 2020
Mary's avatar
Mary

Great value pet insurance

5
Just made my first claim which was dealt with quickly and efficiently- easy no forms claim, settled claim really quickly. More than satisfied will definitely recommend to other pet owners. Reviewed on: 17th September 2020
Linda's avatar
Linda

Great service

5
It's been simple to submit claims and so far have been paid out quickly too. I have made use of the vet video call for advice which was really helpful too. Reviewed on: 17th September 2020
Anneliese's avatar
Anneliese

bought by many fandabidozi pet insurance

5
excellent customer service when you have a claim and quick to respond to any query. great service and pet information and a vet on line for any problems you may have with your pet or just a little worried about anything pet related. would highly recommend great value for money and excess very good as only pay one excess in any year even if you had to claim twice or more in a year. Reviewed on: 17th September 2020
martha findlay's avatar
martha findlay

Excellent customer service

5
Had to call in lockdown. Vet called back and put my mind to ease and said would do Zoom call if I needed. Reviewed on: 17th September 2020
Pam gill's avatar
Pam gill

Great pet insurance company

5
They've been a great insurance company. We've only had to make a claim once since being with them, but they were really good at keep us updating through the whole process. Reviewed on: 17th September 2020
Becks's avatar
Becks

Great product

5
Great team to talk through the cover , good price and best of all family has good experience of claims . 5 stars Reviewed on: 17th September 2020
Nigel Wharton's avatar
Nigel Wharton

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