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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Awesomeness

5
Amazing product and service with great website and digital offerings 5 star + Reviewed on: 15th September 2020

Best insurer!

5
Easy claims process & good communication all the way through. Recommended to all my friends! Reviewed on: 15th September 2020

5 Stars Amazing.

5
Bought by many is a great insurance company always keeps you inform off any changes to your policy. Great price too Reviewed on: 15th September 2020

Best for pets

5
Very reassuring to read so many people recommended them and I certainly wasn't disappointed. A great package at a reasonable price. Reviewed on: 15th September 2020

No fuss claims when needed

5
Dora the cocker spaniel has needed your help at least three times in her four year life. Distressing for Dora’s mum and dad but made a lot easier being insured with bought by many. Always kind and helpful and prompt payment of vet bills. Reviewed on: 15th September 2020

Bought by many Pet Insurance

4
Very easy to follow terms and conditions , quite competitive and good long term, Admin seems very good Reviewed on: 15th September 2020

Easy to claim and quick payout

5
So refreshing to get good service when claiming on an insurance policy. I found it quick and easy to do and was paid promptly. Hoping to never have to change. Reviewed on: 15th September 2020

Great company

5
Had a large claim and very surprised that on renewal the premium had not been increased . In the insurance world from my previous experience a claim general increases the premium. How refreshing to find a company that doesn’t, well done. Reviewed on: 15th September 2020

Inca pet insurance

5
I cannot thank and praise BBM insurance for their concern and deal with my claim within an hour of speaking to someone on the phone. It is lovely to speak to a human who actually cares about the customer Reviewed on: 15th September 2020

Super Impressed

5
Love the ease of signing up but most importantly, the ease of claiming. Always zero fuss and super fast! So happy I chose Bought by Many. Reviewed on: 15th September 2020