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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 12th Apr 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

Kind and compassionate staff, who always try their b...

Kind and compassionate staff, who always try their best to help. Reviewed on: 14th October 2024

ManyPets was excellent, but not anymore

We have used ManyPets (formerly BoughtByMany) for many years. Fir a long time, ManyPets was an excellent insurance provider. However, beginning in 2024 our claims began to take much longer to be approved. This change was very sudden and unwelcome. Frustratingly, the length of the claims process can vary for 1 day to several months. This seems to be the case irrespective of whether it is a claim for a new condition, or a claim relating to an established and lifelong medical condition. The assessment process for claims such as routine medication should be expedited, there is no clear reason why ManyPets would need 6+ weeks to approve claims of this nature. Customer service and overall coverage and claim approval rate remains excellent. Reviewed on: 14th October 2024

Yearly renewals are extremely high!

Yearly renewals are extremely high! Not rewarded for being a long term customer Reviewed on: 14th October 2024

No problem

Only used once and claim went without a problem Reviewed on: 14th October 2024

Just what I wanted from pet insurance

Great service. Claims paid out really quickly. Simple to use website. Reviewed on: 14th October 2024

My healthy companion

I haven’t had the need to claim during the 4 years I’ve had my pet companion so I can’t really say much. Reviewed on: 14th October 2024

Although very good to start with, prices go up too m...

Although very good to start with, prices go up too much when renewed even when you haven't claimed. Reviewed on: 14th October 2024

Needs improvement on how to keep costs low or the sa...

Needs improvement on how to keep costs low or the same rather than inflating the payment for the plan annually. Reviewed on: 14th October 2024

Claim processed efficiently without any issues.

Claim processed efficiently without any issues. Efficiently coordinated directly with our vet, with our dog getting the treatment she needed Reviewed on: 14th October 2024

I have a long standing claim for medication for my d...

I have a long standing claim for medication for my dog called Roger, the medication is needed each month for the rest of his life. Initially I found a delay before Many Pets paid the first claim to my vet but once the process was up and running the process is quick and easy without delay. Reviewed on: 14th October 2024

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