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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Excellent customer service, affordable , relaible pet insurance.

5
I have 2 of my cats insured with bought by many for the last few years. My mum also has 4 pets insured. We have made a few claims recently for 2 of our pets and the process was smooth and speedy. No claim forms to fill in, the company were quick to respond when we advised them of a claim. The waiting time for our claim to be submitted and completed was also to satisfaction. They offer a range of insurances choices and customer service have always been helpful. I would recommend bought by many Reviewed on: 15th September 2020

Amazing pet insurance!

5
Fantastic customer service only ever a phone call away, kind and helpful vet service 24/7. Very happy with my insurance and the level of cover it provides. Reviewed on: 15th September 2020

Quick, easy, responsive and honest

5
I have had to contact Bought by Many a fair few times in regards to ongoing claims for my cat that has had to undergo treatment and operations. They have been nothing but helpful and responsive and payments have been made direct to my vets without having to go through us. When we have had to put claims through payments were made within 3 weeks. They are nothing but helpful and professional at all times and nothing is ever too much trouble Reviewed on: 15th September 2020

Very comprehensive insurance

5
Very comprehensive insurance with lots of benefits including 24h online vets. Price was the best when I compared with others as well Reviewed on: 15th September 2020

Fantastic

5
Really good value policy,would definitely recommend to family and friends Reviewed on: 15th September 2020

Money and pets matter

5
With things getting tighter and the virus topping us getting back to work. Brought by many have been there from the start you recieve your message saying what your payment is and when there going to take it. Which helps you spread your monies around for the most important things in life a1 service. Reviewed on: 15th September 2020

Easy, great value cover

5
Policy was so easy to set up, a great choice available for our budget- very straightforward. Reviewed on: 15th September 2020

Great Product

5
Great service with quick response to email or telephone enquiry..... with the top cover you can be assured your pet is well looked after without financial worry. Reviewed on: 15th September 2020

sIMPLE ONLINE CLAIM PROCEDURE - FAST AND EFFICIENT RESPONSE. i HAVE ELREADY RECOMMENDED bOUGHT BY mANY TO MY DOG OWNING FRIENDS

5
My spaniel puppy recently had to receive emergency treatment on a Sunday afternoon. Bought by Many dealt with my claim immediately after I sent ehm the invoice. The money was paid into my bank within a couple of weeks. Reviewed on: 15th September 2020

Great company

5
Very simple to sign up and very reasonable prices. I changed my dog’s insurance from another well known company and got him and my new pup insured with an equal value policy for only a few pounds more for the two. Reviewed on: 15th September 2020

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