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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Excellent Customer Service with Experienced Staff on the end of the phone

5
I’ve had a really efficient experience with Brought By Many, so much so I renewed our policy and have already recommended them to friends and family. Staff are friendly, available and submitting a claim was so easy and straightforward, no extra requests for information or delaying tactics, the text message updates let you know the claim is important and being processed. Staff are available to speak to and give you confidence that your claim is being dealt with. Reviewed on: 15th September 2020

Friends for pets

5
Perfect service and professional website! Reviewed on: 15th September 2020

Seemed too good to be true

5
We have seen the company advertised and the prices seemed more than reasonable for what you get. It seemed to good to be true. Then we heard of people who had had to claim and it really is true. Excellent. Reviewed on: 15th September 2020

Brilliant communication with vets and myself

5
All happened as they said it would have and still recommend to others. Reviewed on: 15th September 2020

Excellent service

5
I've been using Bought by many for the insurance of my 2 dogs. Excellent service, quick and easy to use. Fast answers from the costumer service Reviewed on: 15th September 2020

No issues - fuss free

5
I'm new to the company but have not had any issues so far and customer service have been great Reviewed on: 15th September 2020

Great cover at a competitive price.

4
I shopped around having been deterred by previous provides for their stinging annual price hikes. Having researched the various option on several comparison websites, this offered the best value. Purchasing was simple and straight forward. I can’t my vouch for the efficiency of the claims process, as fortunately, I’ve not needed to make a claim. Reviewed on: 15th September 2020

Great value

5
Very helpful not had to use them yet but I’m full of confidence if I have to use them Reviewed on: 15th September 2020

Hassle free and fair

5
The quote process was transparent and easy to navigate. When we had to make a claim, the process was easy and our claim was processed quickly and fairly - so all good so far :) Reviewed on: 15th September 2020

100% satisfied with the service provided

5
I have made numerous claims over the past 3 years for my cat, including for orthopaedic surgery, and have never had any problems! Reviewed on: 15th September 2020

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