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ManyPets: Pet insurance reviews

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4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Cash back if no claim made during the year.

5
Found it gives good value for money. With a option of discount if no claim made during the year. This was a great option for me. Reviewed on: 15th September 2020
Sandra Norman's avatar
Sandra Norman

Quick and efficient processing of claims

5
We have insurance for our pet dog with BBM and have made 2 claims now over the 3 years. The website gives you all the information you need and is easy to use. Also - I spoke with an advisor on the phone to clarify some dates. The woman was helpful and able to answer my queries, and there was no long wait to get through. We found the claims process to be really straight-forward and once submitted we got regular updates by email to say they'd contacted our vet, and when the claim was approved, the amount due to us, and when it would be paid. Easy, efficient and quicker than we'd expected especially as the second claim was made just after lockdown. We find their rates to be competitive and have only had positive experiences. We would not hesitate to recommend them to others based on our contact and experience. Reviewed on: 15th September 2020
Michelle's avatar
Michelle

Great pet insurance

5
We went with bbm as for the price it is top rate and everything we wanted to make sure our dog was fully covered. Would highly recommend. Reviewed on: 15th September 2020
Cj's avatar
Cj

Straight Forward

5
On the two occasions where I've need to claim for my dog, the claims process was extremely easy. BBM contacted the vets on my behalf and I was kept up to date throughout the process. Claims went through without any hiccups. My premium even went down after my first year with them even though I had made a claim. Reviewed on: 15th September 2020
KMFurphy's avatar
KMFurphy

Excellent customer service and insurance

5
We have been very pleased with the insurance we chose for our little girl. We also loved having the free first vet app and have used it during lockdown. I would highly recommend this company for your insurance needs. Easy to use website and direct debit set up was simple. Thank you. Reviewed on: 15th September 2020
Nicola Henderson's avatar
Nicola Henderson

Chesters review

5
I have a bad back ! Too much bombing about I reckon! I’ve been seeing a Chiro, I’m not keen on him but mummy says it will be worth it, hope so Reviewed on: 15th September 2020
Vanessa Dean's avatar
Vanessa Dean

No fuss!

5
I am about to make a large claim so see how it goes but so far no fuss from the insurer and claim process is really easy. The prices are good for the level of protection. Reviewed on: 15th September 2020
Emilia's avatar
Emilia

There when I thought I was going to loose my beautiful dog

5
My cockerpoo had 7 gorgeous puppies, but......it did not go to plan and there was a emergency that us as a family never thought would happen as her puppies delivery was going so well. When I called bought by many the lady on the other end was fantastic and guided me through every step of what happens next. I called a few times and every time the person on the other end was sympathetic and helped me as much as they could. Everything was ok in the end but I have recommended bought by many to many friends and family as without doubt a fantastic company I trust and be with for throughout my pets life. Reviewed on: 15th September 2020
Kim T's avatar
Kim T

Brilliant Communication!!

5
I have to claim for one of my dogs, Gracie-Mae, for her Arthritis medication, I have regular emails to say when each claim has been approved, asking who I would like the money to be paid to & they also sent me a reminder when the Direct Debit is due to go out. I've been with a few other companies & I had absolutely NO communication from them whatsoever except to tell me that it was renewal time & that the renewal was virtually double that of the first year!! With Bought By Many I know that there isn't going to be absolutely Massive price hikes & that I can trust them 100% to not swindle me, unlike a few of the other Insurance Companies I could name. I have recommended Bought By Many, MANY, MANY times not just by word of mouth but also on a lot of the Doggy Social Media platforms I am a member of. Reviewed on: 15th September 2020
Amanda Smith's avatar
Amanda Smith

No problems

4
Was super easy to sign up for the insurance, so far haven’t had to claim but it seems straightforward, I like the user experience feel of the website and how I get notified via email when the direct debit is due to be taken. Reviewed on: 15th September 2020
T 's avatar
T

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