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ManyPets: Pet insurance reviews

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4.87
Based on 13,416 reviews, last reviewed 22nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Takes an absolute age for ManyPets to credit 'Moneyb... Takes an absolute age for ManyPets to credit 'Moneyback', each year it becomes longer and longer. Depending on who you speak with, there is little con... Read more Reviewed on: 22nd December 2025
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KM
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13416)

Brilliant!!!!

5
Outstanding!!!! So easy to deal with and they provide outstanding service. Claims are paid quickly and easily. So easy to deal with Reviewed on: 15th September 2020
Sally Wordingham's avatar
Sally Wordingham

Good work

5
Great communication and friendly service Reviewed on: 15th September 2020
Sebnem Williams 's avatar
Sebnem Williams

Amazing

5
Great with my dog who needed a spine operation Reviewed on: 15th September 2020
Gillian 's avatar
Gillian

Great cover at a reasonable price

5
I switched from another provider after discovering I could get double the cover for My dog at £1 more than I was paying now and £129 less than my provider wanted on renewal!! What’s not to love Reviewed on: 15th September 2020
Amanda Lawrenson's avatar
Amanda Lawrenson

Undoubtedly the Best

5
Would never change from Bought by Many and have recommended to many friends and family. It’s just peace of mind knowing they are there for you Reviewed on: 15th September 2020
Frank Murphy 's avatar
Frank Murphy

No hassle pet insurance

5
I’d never have believed pet insurance could be so simple to access and understand. Even my vet didn’t believe me when I said I had no excess to pay! From receiving emails confirming my direct debit had gone through to keeping me in the loop at every turn while my claims have been going through, I feel really satisfied - and valued as a customer. Such a refreshing change and it meant I could have more time to worry about the dog’s recovery and less about how I would pay for his treatment. Reviewed on: 15th September 2020
Avril 's avatar
Avril

Could not have been better

5
Having never had a pet requiring insurance before it was a bit of a minefield traipsing through the small print comparing policies. When I found BBM it was a breath of fresh air. Clear, easy to understand policies and a helpline just in case I’d not found it comprehensive enough. A little more pricey than some of the others but you really do get what you pay for. I’ve used the free vet nurse assistance for reassurance with my first ever dog and could not be happier with my choice of company. For definite I will renew year on year. Reviewed on: 15th September 2020
Hilary Cook's avatar
Hilary Cook

Excellent customer sevice

5
Very helpful and good value . I’ve been with Bought by Many for a couple of years now and honestly say I’m very happy Reviewed on: 15th September 2020
Philip Ayres's avatar
Philip Ayres

Feline important & cared for

4
When my cat was unwell earlier this year, I had to claim under my insurance. On making an initial phone call after she fell ill & discussing the steps I needed to follow in order to make a claim, I was left with the impression that I was important and that the call operator cared about my cat and her treatment. The process was so easy - uploading details of the claim to receiving a full 0% excess payment took just over 6 weeks - not quite the 5 weeks that was stated, (I gifted a star off for this), but quicker than a well known other Pet Insurer I'd used previously. And with no excess to pay. I was kept informed of the progress of my claim by both e-mail & telephone. I'm so pleased with this Insurer that I've swapped my other cat over to the policy and saved money too. Reviewed on: 15th September 2020
Karen's avatar
Karen

No hassle, great!

5
Getting my first pair of Savannah kittens in February I researched and found BBM to be the one... The review certainly weren’t wrong, within 3 months of the policy my male kitten had an accident and BBM paid out almost £600, within 14 days no issues. Then 3 months down the line unfortunately my female kitten passed away, BBM were again fantastic. Paid out again over £700 with just 7 day’s, can’t thank them enough and I tell everyone about them! Others should follow suit. Reviewed on: 15th September 2020
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Scott

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