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ManyPets: Pet Insurance reviews

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4.86
Based on 13,409 reviews, last reviewed 5th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Great choice of Policies Plenty of choice of policies to suit all eventualities and budgets. Claims processed and paid very quickly. Reviewed on: 28th October 2024
Dee's avatar
Dee

Latest lowest rating:

1

Check 1 star reviews and company’s finances and avoid This is probably the worst company I have ever dealt with. AVOID this company at all costs is my advice. We pay over £40 per month for a mixed bread 2... Read more Reviewed on: 5th June 2025
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Erica M
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ManyPets Pet Insurance reviews (13409)

Feline important & cared for

4
When my cat was unwell earlier this year, I had to claim under my insurance. On making an initial phone call after she fell ill & discussing the steps I needed to follow in order to make a claim, I was left with the impression that I was important and that the call operator cared about my cat and her treatment. The process was so easy - uploading details of the claim to receiving a full 0% excess payment took just over 6 weeks - not quite the 5 weeks that was stated, (I gifted a star off for this), but quicker than a well known other Pet Insurer I'd used previously. And with no excess to pay. I was kept informed of the progress of my claim by both e-mail & telephone. I'm so pleased with this Insurer that I've swapped my other cat over to the policy and saved money too. Reviewed on: 15th September 2020
Karen's avatar
Karen

No hassle, great!

5
Getting my first pair of Savannah kittens in February I researched and found BBM to be the one... The review certainly weren’t wrong, within 3 months of the policy my male kitten had an accident and BBM paid out almost £600, within 14 days no issues. Then 3 months down the line unfortunately my female kitten passed away, BBM were again fantastic. Paid out again over £700 with just 7 day’s, can’t thank them enough and I tell everyone about them! Others should follow suit. Reviewed on: 15th September 2020
Scott's avatar
Scott

Good choice of policies, no pressure selling

5
Good choice of policies, no pressure selling. We feel its really value for money. Helpful online claims if needed or you can talk to a real person Reviewed on: 15th September 2020
david's avatar
david

Always helpful

5
Past few months received great communication and help.I think they re the best ... Thanks to BBM team Reviewed on: 15th September 2020
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Sebnem Williams

Good variety of cover

5
They have a level of cover that will suit pretty much all needs. Simple online purchase. Yet to make a claim and hope I don’t need to but other reviews say it is straightforward with them. Would be good to have multi pet discount in different policies. My two dogs have different policies Due to the age gap and their multi pet discount does not apply to this instance. Reviewed on: 15th September 2020
Mel Plumridge's avatar
Mel Plumridge

Best insurer

5
they are value for money,and we highly recomend them to.pet owners Reviewed on: 15th September 2020
teresa inglis's avatar
teresa inglis

Easy journey, great cover

5
I like that Brought to Many has a selection of cover to choose from. I think that it’s brilliant that they have fixed life cover for kittens/puppies. Reviewed on: 15th September 2020
Felipe Jesus's avatar
Felipe Jesus

Friendly and excellent

5
Found company very friendly and easy to deal with Reviewed on: 15th September 2020
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Alan clark

Bought by many

4
Good company pays out fast only downside is they dont do a pre authorisation for the vets to say they can do the treatment and they will pay out. You have to have the treatment needed then hope they will pay out once its been reviewed . Where as 99 percent of other insurers you can ring up get a pre authorisation from them for the vet to do whats needed knowing they will pay Reviewed on: 15th September 2020
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Easy and efficient

5
Great customer service - thank you Reviewed on: 15th September 2020
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Kathryn Burnside

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