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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Excellent service all round

staff are very friendly and helpful over the phone and it is very straight forward to make a claim. Prompt payment also Reviewed on: 15th September 2020

Great cover for a great price!

Was recommended by a friend to look at Bought By Many. Was quick & easy to get a quote online, info was simple to understand, and got great cover for a really good price. So reassuring to have in place for new kittens! Reviewed on: 15th September 2020

Satisfied New Customer

Good price and easy to access, as a new customer they outprice most by a good margin. They also make contact when the monthly direct payment is due to be paid. I can see us insuring our dogs with them in future. Reviewed on: 15th September 2020

Reassuring, supportive, friendly and honest at all times!

As any animal lover would know, when your pet is ill, not quite themselves, you feel useless at first because they can’t tell you what’s wrong. Brought By Many as a company and their members of staff, were very quick to assist me when my dog became ill. I’m on my own so to have a guiding hand, support and reassurance, made a tense situation easier to deal with. The fact that the incident occurred in the late hours over a weekend too, was just brilliant! Thank you Reviewed on: 15th September 2020

Very reasonably priced.

Great, clear comparison prices for the different payment options and reasonably priced. Reviewed on: 15th September 2020

Great customer service

We joined Bought by Many in February 2019 for our two pugs. We have claimed just once for our female and we were really impressed by the quick turnaround. We were kept informed by email for every step of the process. Great service and so happy to recommend Bought by Many Reviewed on: 15th September 2020

Confident that everything will be dealt with perfectly when I have to claim

I have two dogs a Labrador aged four and a Tibetan Terrier age fifteen months. BBM has paid up fully (apart from excess) and promptly for each of them, dealing directly with my vet. My premium did not go up by more than inflation. I am confident that I can get the care my dogs need without having to worry about taking them to them to the vet. Reviewed on: 15th September 2020

peace of mind

Once information was give by the get, my claim was settled in full With only a small amount of money being kept For excess and the amount of cover is so refreshingly reassuring Reviewed on: 15th September 2020

professional

resolved promptly and efficiently Reviewed on: 15th September 2020

Fantastic pet insurance

I've had pet insurance with bought by many for several years, I have 2 dogs and 4 cats in that time. Unfortunately 2 cats were victims of road accidents, 1 dying instantaneously and the other needed to be euthanized due to severe injury to his spine. Bought by many were so helpful and understanding in what were terrible circumstances and made the process as painless as they could. I felt they genuinely cared. In less traumatic times they have given advise re different policies available to suit each individual pet, very competitive prices. There has never been a quibble over claims (and there have been a few!) Only on 1 occasion was a claim declined and that was for a pre- existing condition. In addition they a great scheme of refunding 20% of any pet's premiums if there has been no claims on that particular pets policy in the year. Definitely the best pet insurance I have ever had. Reviewed on: 15th September 2020

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