Write a review

Go to business site

ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

View other ManyPets products

4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Fantastic pet insurance

I've had pet insurance with bought by many for several years, I have 2 dogs and 4 cats in that time. Unfortunately 2 cats were victims of road accidents, 1 dying instantaneously and the other needed to be euthanized due to severe injury to his spine. Bought by many were so helpful and understanding in what were terrible circumstances and made the process as painless as they could. I felt they genuinely cared. In less traumatic times they have given advise re different policies available to suit each individual pet, very competitive prices. There has never been a quibble over claims (and there have been a few!) Only on 1 occasion was a claim declined and that was for a pre- existing condition. In addition they a great scheme of refunding 20% of any pet's premiums if there has been no claims on that particular pets policy in the year. Definitely the best pet insurance I have ever had. Reviewed on: 15th September 2020

Great customer service

Had a claim earlier this year, bought by many were really helpful and settled my claim quickly Reviewed on: 15th September 2020

Excellent Provider

Having to, sadly, claim for our pet on 3 separate occasions this year I have always been so pleasantly surprised at the professionalism and helpfulness of the staff and how quickly the claim has been settled. Thoroughly recommended! Reviewed on: 15th September 2020

Excellent pet insurance

Very easy to set up and customer service was very good when checking if this would be the best policy for our doggies Reviewed on: 15th September 2020

Best insurance around!

Was paying double for less before finding bought by many. They make everything clear & easy to understand..top Mark's! Reviewed on: 15th September 2020

Best pet insurance out there

Always been with bought by many, and never had any issues. Staff very helpful. Can’t fault them. Reviewed on: 15th September 2020

Quick and easy to sign up

I went with Bought by many as all there insurance papers were there to view on the web site before you signed up so you can be sure of no hidden things that you were not aware of this is the main reason I chose Bought by many Reviewed on: 15th September 2020

Easy to understand comprehensive insurance

From start to finish the process of insurer my puppy has been excellent. Everything is very clear and the price of the insurance is competitive. Overall a very happy customer Reviewed on: 15th September 2020

Consistently delivered on time and helped with all our queries

Every time we had a query re our kitten a vet was always on hand with the best advice on how to handle masters Reviewed on: 15th September 2020

Quick and efficient

I have unfortunately had to claim from Bought by Many for my six month old puppy. The online claim form was simple to use and I felt well informed and updated by emails sent from Bought by Many detailing when each step had been undertaken and what the next stop was. They made what was a stressful and upsetting time simple and straightforward. I have already recommended them to my sister who is due to get a puppy in the next few weeks! Reviewed on: 15th September 2020

Alternative products

Pet Insurance
from Direct Line 4.01 from 37 reviews
Pet Insurance
from E&L 2.50 from 5 reviews
Pet insurance
from M&S Bank - Marks and Spencer 2.40 from 37 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub