Write a review

Go to business site

ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

View other ManyPets products

4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Totally recommend BBM

I have just taken out pet insurance for 4 cats. As I needed different cover for one cat as she is older, I called BBM and had a truly pleasant customer service experience and signed up. I had been swayed to get quotes from BBM as I had read previous reviews from other happy customers who have the unfortunate experience of having to claim for their pet. Overall what has been offered at a decent monthly premium is what I wanted and that any future transactions will be met with their second to non service. Reviewed on: 15th September 2020

Good value for peace of mind

I have two dogs and I love them so iappreciate the cover I am able to have at a reasonable price. It removes some of the anxiety if they need treatment. Reviewed on: 15th September 2020

There when you need them most

Bought By Many has been there for us when we've needed them the most. The ease of their application and their fantastic customer support are in my experience, unmatched. We recommend them to every pet owner we know. Reviewed on: 15th September 2020

loved by many

I went with Bought by Many, when I got my kitten Lizzy, it gives you peace of mind, knowing that if there is a problem, you have it covered, when your pet is ill, quick an easy to get cover with them, they update you on your payments and any changes to your policy. Reviewed on: 15th September 2020

Amazing

Great range of policies Which are responsibly priced. Quick and Easy to make a claim, they deal directly with your vets and take all the stress out of making a claim so you can concentrate on your pet. Customer services are friendly and helpful. I recommend bought by many to everyone. Reviewed on: 15th September 2020

Easy and efficient

Good service online, good communication and hassle free set up Reviewed on: 15th September 2020

Fantastic service

My Cat Nico needed a heart scan I contacted bought by many everyone was so helpful I said I had to take my cat to the vet hospital Not a problem gave me a claim number I did not have to pay Any upfront cost BBM dealt with everything through phone calls I would never use anyone else x Reviewed on: 15th September 2020

Cannot fault, couldn't ask for a better company

I have 2 pets insured with BBM on the life time policy. I have had to claim twice, once for an injury to the eye and once for an upset tummy. The claims process was easy and I had payment back in my bank within 4 days! Easy to register with reasonable monthly premiums! As a vet nurse I cannot find any faults! Reviewed on: 15th September 2020

Prompt courteous and efficient

My Shi tzu Betsey had to have treatment ,and eventually an operation ,for a corneal ulcer. The claims were all dealt with very efficiently and promptly Reviewed on: 15th September 2020

Great Company

I am really happy with this company, although we have yet to make a claim. The premiums are reasonable and the cover appears to be one of the better ones. I love the Ask the vet app, which gives you access to a face time call with a vet 24/7. For a nervous puppy mum this has been a life saver and avoided several trips to the vet which would have been difficult or near impossible during the lock down period. I will be renewing my policy with them next month Reviewed on: 15th September 2020

Alternative products

Pet Insurance
from Muddy Paws (formally VetsMediCover) 4.23 from 11 reviews
Pet Insurance
from Petgevity 4.52 from 274 reviews
Pet insurance
from John Lewis 1.69 from 47 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub