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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Affordable great service

Helpful affordable great service, easy claims system Reviewed on: 15th September 2020

Brilliant

Very helpful and reassuring advisers. Reviewed on: 15th September 2020

Excellent caring service

You are there when we need you with no fuss Reviewed on: 15th September 2020

Excellent cover at a fair price

Always paid without quibble Fair price Reviewed on: 15th September 2020

Brilliant pet insurance

I was recommended Bought by Many by a friend in my dog club. Pet insurance can be a minefield to navigate but Bought by Many make their policy and cover simple to see. It’s great value and they will pay your vets fees directly to the vet practice too. A really caring and animal loving company. Reviewed on: 15th September 2020

Good review

Always helpful and quick to answer the phone Reviewed on: 15th September 2020

Highly recommended by Bassett owners

I am in a basset hound group and whenever anyone asks about insurance, Bought by Many comes highly recommended. I have not claimed on my policy but plenty of members of the group have and say payment is swift and fair. I will get 20% back if no claims are made in a year as I have the cash back policy. Reviewed on: 15th September 2020

Cheap but really good!!

Was paying double the price with another company! Reviewed on: 15th September 2020

100% recommend

We have had Kobe our Cockapoo for a couple of months ago and signing up to the Bought By Many pet insurance was such a great purchase. The free unlimited facetime calls with vets inclusive of this policy was a no brainer for us and we have got so much use out of it. The customer service is spot on! Reviewed on: 15th September 2020

Great company

Very forward thinking, and the online vet service was really reassuring when we wanted to take Vesper to the vet, but there was a delay in being able to get her an appointment. Reviewed on: 15th September 2020

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