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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Great company

Very forward thinking, and the online vet service was really reassuring when we wanted to take Vesper to the vet, but there was a delay in being able to get her an appointment. Reviewed on: 15th September 2020

Fab

First insurance company I’ve found that would take on my dog who has pre-existing medical conditions. Fabulous customer service. So happy I’ve found them. Reviewed on: 15th September 2020

When we needed them most

My cat is part of the family, and last year we had a bit of a scare. He started losing weight unexpectedly and developed laboured breathing. First there was the blockage in his nose, then the potential of cancer. Test after test, we gradually ruled out the possibilities of what was causing his issues. Eventually, it came down to some surgery to remove the blockage in his nose and a change in diet to address his elevated calcium levels. What people really don’t talk about is the cost of the tests. These ran into thousands for us. If it wasn’t for BoughtByMany the financial side would have caused some issues for us. Instead, every time I called to make a claim, I spoke with someone who was incredibly kind and considerate of the situation we were in. They asked about my cat, and were patient with my many questions. They even worked directly with my vet to cover the costs, so I didn’t have to pay for treatments before receiving the money from them. We ended up using the full cover amount in the first year so I was expecting a huge hike in premiums as a result. That didn’t happen, which was a welcome surprise. I’m always happy to recommend BoughtByMany as they were brilliant when we really needed them. Reviewed on: 15th September 2020

Simple and straightforward

Our fury friends are now insured by BBM and have to say that our experience to date has been great, albeit whilst turnaround times on our first claim was slower than our previous insurer, it was processed. I would recommend the product to others as the benefits of the policy are good when compared against others. Reviewed on: 15th September 2020

Value for money, great service. Best for my dog!

Fees are competitively priced. Great cover for my pet. Good named, trusted brand. Wonderful customer service, fast and efficient. Reviewed on: 15th September 2020

Great Service

Great customer service and very competitive pricing and brilliant policies with excellent cover provided. Reviewed on: 15th September 2020

Exceptional online service and communication.

Exceptional online service and communication. I have and will continue to recommend Bought by Many for pet insurance services. Reviewed on: 15th September 2020

10/10 Service

I had to make a claim for my puppy and from start to finish it couldn't have been easier. Quick, efficient with excellent communication. Bought by Many took care of everything and my claim was completed so quickly. Perfect! Reviewed on: 15th September 2020

Excellent Insurers

Excellent insurers. I have the MoneyBack Policy and love that they reward you with a percentage of your premium back If you haven’t made a claim in that year. I have never known a company to do that. All was processed very quickly and nothing needed to be done my end. Reviewed on: 15th September 2020

Great communication always pay out

Claimed on numerous times and never been an issue always paid out in full and communication on the process is excellent. Reviewed on: 15th September 2020

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