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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13422 reviews)

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4.87

Based on 13,422 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Highly recommend this company

We unfortunately needed to make a claim because our dog became lame. Because bought by many processed our claim quickly and emailed regular updates it meant we could focus on Lily getting better. Thank you for the peace of mind. Reviewed on: 15th September 2020

Excellent customer service!

Claims are processed very quickly, the whole process is very easy / hassle free. Customer service is excellent, insurance offers fantastic value to price paid. Highly recommend. Reviewed on: 15th September 2020

Great

Good price. Access to video vet has been very helpful Reviewed on: 15th September 2020

BBM turned it around and left me smiling

Intially my claim was very slow and this was understandable during covid. When I needed my claim to be paid before a credit card bill BBM spung into action and didn't let me down and I was paid before causing any issues with my cash flow. Reviewed on: 15th September 2020

Great company and customer service

We have had to claim once process was very easy and vets paid directly Reviewed on: 15th September 2020

Really compassionate through a difficult time

I was a mess when my two fur babies died but could not have asked for more compassion from the lady who sorted my claim. She could tell I was finding it difficult to speak about the situation so offered other forms of communication and really made it easier for me. Reviewed on: 15th September 2020

absoulty brilliant service

very quick with the pet insurance lovely staff and excellent service by all Reviewed on: 15th September 2020

So far so good

I haven't needed to make a claim (and I hope I never do), so this is purely on ease of setting up and communication. Amazing. The free First Vest and the reviews were what swung it for me as price wise they were all about the same. Highly recommended. Reviewed on: 15th September 2020

Amazing

Always easy to get a hold of, never had a problem with them, will recommend to all friends and family Reviewed on: 15th September 2020

Simple and Easy

Making a claim was so straightforward, completed it all online and paid quickly. Takes away some of the stress whilst my pup was receiving treatment. Reviewed on: 15th September 2020

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