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ManyPets: Pet insurance reviews

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4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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See only 5 star reviews
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Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Hassle free always someone available to talk to, which was very reassuring.

5
My border terrier had to have an emergency operation which was a real shock to our family, I had only insured Henry 2 months earlier after a friend recommended bought by many. The operator I spoke to in advance of the claim was absolutely brilliant, the cost of the operation was quite a sum which without bought by many would have been a real struggle to pay, the service and communication was outstanding, we will be forever grateful that Henry made a full recovery and the claim was paid in full without continuous questions like many of my friends have experienced with other pet insurers. Thank you and keep up the good work. Kind regards Andrew Davies Reviewed on: 10th August 2020
Andrew davies's avatar
Andrew davies

Helpful and friendly

5
I have always had the best customer service, very helpful andI have learnt a few handy tips when it comes to animal care. Would highly recommend bought by many. Reviewed on: 10th August 2020
Jacqui's avatar
Jacqui

Reassuring Pet Insurance

5
Having not used pet insurance before, I found Bought by Many really easy to use and very helpful when making my first claim. I’m feeling reassured now that my dog needs ongoing medication that this cost will continue to be covered. Reviewed on: 10th August 2020
Sharon Taylor's avatar
Sharon Taylor

Really good company

5
I have both of my dogs covered with bought by many and had to claim twice. It was really easy to claim on line and they kept me updated at each step of the claim Reviewed on: 10th August 2020
JB's avatar
JB

Excellent service

5
Right from the start we have had great communication and service. What more to you want? M Reviewed on: 10th August 2020
Mike's avatar
Mike

Really good communication and no problems with claims via website.

5
Even during the lockdown BBM still settled our claim very quickly. BBM also offered us a free online canine first aid course which is excellent. Reviewed on: 10th August 2020
Andrew Welsh's avatar
Andrew Welsh

Simple and easy

5
After the free month's insurance provided by the re homing ran out, we looked to continuing insuring him with them, less of a faff, but we discovered that they would no-longer cover preexisting conditions, it was also dreadfully complicated setting the insurance up and the staff unhelpful. Could not have been anymore different with Bought By Many. Wonderful, friendly staff, simple process and the perfect plan suitable for the life of our cat. I have already made use of FirstVet which was a boon of our plan. All in all, i have recommended Brought By Many already to my friends and will continue to do so with confidence. Reviewed on: 10th August 2020
LA Arch's avatar
LA Arch

How it should be

5
Fed up with Pet Insurance cover being hiked for no good reason other than age. Lured in by discount first year and then massive increases. Changed to Bought by Many who gave me money back last year as a no claims bonus. Love it! Reviewed on: 10th August 2020
John's avatar
John

Great Insurance company for Pets

5
Great service when I needed them, friendly staff when I had an enquire which was sorted out with in an 5 minutes. Would recommend any body to use this company. Reviewed on: 10th August 2020
Frank Phillips's avatar
Frank Phillips

Best pet insurance EVER !,,

5
I’ve been with Bought by many for a couple of years , however a year ago I adopted a dogue de Bordeaux from a rescue in wales , she was terrified of everything, 10 days into adopting her she had double pneumonia, and had to be hospitalised for nearly two weeks the price of the First scans etc were covered by Myself for the first fourteen days , then Bought by many paid from the 14th day , my vet was impressed and now recommends to anyone who asks about pet insurance , I’ve now claimed for another surgery and have no problem in recommending BBM as the staff are excellent and they’ve paid out every time with no problems at all and the insurance only increased by £20 Reviewed on: 10th August 2020
Gillian 's avatar
Gillian

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