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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Easy to use, quick to pay out

4
We took up Bought By Many insurance after it being recommended repeatedly by others and they were right to do so as it is easy to set up, easy to use and claim and quick to pay out when our puppy had a foreign body in it's throat. Reviewed on: 16th September 2020

Simple and effective

5
Fair prices and simple claims process. If you are organised you will be able to do everything online. If you prefer a personal touch, they are very nice to talk to. I do recommend to anyone I come into contact with, especially rescue dog and new dog owners. Reviewed on: 8th August 2020

Honest helpful pet insurance

4
I have used bought by many for a few years now. They are very competitive on price and the cash back no claim bonus is a positive. I had to claim for my dog breaking fracturing his paw, they responded quickly to me and my vet. Helping to cover expensive payments. Reviewed on: 8th August 2020

Great service!

5
I only had my rescue dog for a few months before I needed to claim on the insurance for an ear injury. Long story short it turned out to be an ongoing issue but Bought by Many were with us every step of the way. Their online claims forms are fantastic, and when I needed to give them to call to check the process (it was a first time on claiming any insurance for me,) the lady on the phone was very professional and friendly. Their prices are very affordable too, especially if you have more than one pet like I have. Could not give a higher recommendation! Reviewed on: 8th August 2020

Excellent coverage

5
Guided carefully to the package best suiting my pup Reviewed on: 8th August 2020

Better than the average pet insurance Bobboo!

5
Having recently adopted a beautiful tortoiseshell cat from Cats Protection who unfortunately has a few health problems, I was planning to continue with Pet Plan insurance which is offered for a month with CP cats but discovered that they excluded anything that my cat had been treated for whilst a CP cat. This struck me as useless as the CP vet didn't consider my cat had uninsurable conditions.I spoke to Bought by Many who have a much more realistic attitude. Thank you Bought by Many. Reviewed on: 8th August 2020

First year is fantastic

5
After the first year the excess comes in, particularly if the puppy is prone to doing daft stuff and eating everything. Still decent policy, but not covering the majority of vets bills, which are below the excess. Reviewed on: 8th August 2020

Amazing company

5
Have 2 dogs and only ever needed to claim for 1 several times. Never had any issues, problems and have never been back and forwards between insurers and vet. I have always found them to be competent and highly professional. Recommend this insurer to everyone Reviewed on: 8th August 2020

Great Insurance company!!

5
The best insurance I could find for my special cocker spaniel, which covered everything I wanted it to cover. The premium was such a reasonable price as well. The company also keeps you up to date by e-mail when each payment leaves your bank account. Overall an excellent experience and I would definitely recommend Bought by Many. Reviewed on: 8th August 2020

Absolutely brilliant company

5
Easy to deal with when I comes to claims can call up & speak to a human & not in Outer Mongolia. Spot on service highly recommend Reviewed on: 8th August 2020

When you know your pet's wellbeing comes first

5
Guinness is our first dog and being a Bernese Mountain dog we have had lots to learn! We were bewildered by the pet insurance on offer, but we are so glad we chose Bought by Many. Anytime we have phoned for advice or to make a claim everyone has been so friendly, professional and kind. More than anything we have appreciated kindness when we have been worrying about Guinness! Good value, animal lovers-- that's Bought by Many Reviewed on: 8th August 2020