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Marsden Building Society: Savings reviews

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4.95
Based on 4,614 reviews, last reviewed 27th Mar 2026
98% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Fantastic customer service from Chris at the branch... Fantastic customer service from Chris at the branch in Nelson today he was very caring and professional with my request. Thank you. Reviewed on: 27th March 2026
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NJA

Latest lowest rating:

2

In branch service review We arrived to open a jr saver account. The member of staff we saw said that when was unable to help us because we didn't have an appointment (we didn'... Read more Reviewed on: 28th November 2025
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

Marsden Building Society Savings reviews (4614)

Review of the Marsden Building Society, Savings:

Burnley branch review

5
All the staff are polite and very helpful Reviewed on: 4th September 2020
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Burnley branch customer

Marsden Building Society Branch Review

5
The staff are efficient and friendly. I like the idea of having a passbook and feeling in control of my money. Reviewed on: 31st August 2022
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Verified Member

Marsden Building Society Branch Review

5
Friendly staff and the ability to be able to use a passbook is what I like. Reviewed on: 31st August 2022
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Verified Member

Branches great, but online needs a lot of improvement!

2
It seems that each time I try to use the online/e-savings facility, there is a problem in accessing the website. Usually, it is not accepting passwords/usernames (and I am VERY good at online banking so I know these are correct!) but the last time it was a refusal to send an authentication code, even though my mobile details are up to date. And, of course, I cannot access the e-savings without this. I'm still waiting for the promised 'call back'. So I'll have to visit the branch in person which leaves me asking - what exactly is the purpose of having online facilities if they rarely work and the customer has to go to the branch anyway? Reviewed on: 1st August 2022
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Penny Williams

Marsden Building Society Branch Review

5
Quite happy with the branch and staff. Reviewed on: 31st July 2022
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Verified Member

Marsden Building Society Branch Review

5
Friendly staff, very helpful, local and convenient. Reviewed on: 31st July 2022
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Verified Member

Marsden Building Society Branch Review

5
Good rates. Local branch on the high street where staff are always helpful and friendly. Reviewed on: 31st July 2022
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Verified Member

Marsden Building Society Branch Review

5
Very good , friendly service. Local and convenient. Reviewed on: 31st July 2022
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Verified Member

Marsden Building Society Branch Review

5
Very happy with the service; I like that the branch is local. Reviewed on: 31st July 2022
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Verified Member

Marsden Building Society Branch Review

5
Very happy with the account opening process and service. Reviewed on: 31st July 2022
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Verified Member

Marsden Building Society Branch Review

5
Brilliant service from the branch, nothing could be better. Thank you. Reviewed on: 31st July 2022
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Verified Member

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