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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
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0%
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0%
See only 1 star reviews
3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2236)

Friendly!

5
Freindly staff, products work, feels like genuine people trying to help their customers Reviewed on: 10th March 2023

Customer Service

5
Best customer service experience ever. I never had to wait for more than few mins for someone to come online and talk to me and all the agents are super friendly and are well trained. Reviewed on: 10th March 2023

Stress free banking with accessible support

5
The Metro banking site is easy to use with reassuring security features and a helpful interface. When needed, support staff are friendly and quick to solve any problems Reviewed on: 10th March 2023

Top notch service

5
Brilliants service , calling the bank is very easy and quick compare to Santander 45 minutes waiting on the phone . Over the counter they are pretty quick as well . Can’t fault the service Reviewed on: 10th March 2023

Easy and friendly service

5
The availability for longer hours is so useful and the staff are very friendly and always willing to help. We love the money machine as we are a club with lots of loose change Reviewed on: 10th March 2023

I have business accounts with you

5
It is really good for every single transaction and also open on Sunday very easy to go to the branch Reviewed on: 10th March 2023

very good service

5
I have been with Metro Bank for business for a number of years, what I really like is that I have a dedicated manager to talk to Reviewed on: 10th March 2023

Excellent service

5
We have had an outstanding experience when we set up our business account with Metro. Customer service from the branch manager and Head of service was amazing. Emails responded fast and the team went over and beyond to ensure our accounts were set up and the operational part ruined smoothly. Reviewed on: 10th March 2023

Great service

5
Great service would recommend to all Reviewed on: 10th March 2023

Metro Enfield

5
I had my business account really fast. I enjoyed the face to face interview and not online like other banks which they had me waiting for over 6 months. I am very happy with everything from Metro. Also my children enjoy popping in and use the magic money machine. Reviewed on: 10th March 2023

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