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Metro Bank: Business banking reviews

Name: Business banking
Rating: 4.78 (2237 reviews)

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4.78

Based on 2,237 reviews, last reviewed 17th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Metro Bank works extremely well for my business. Metro Bank works extremely well for my business. Its charges are very good for a small company transacting entirely online. Its platform is easy to us... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank offer a business account for small businesses through to large corporations.

Metro Bank have local business managers in all UK stores to help with your business banking needs, from everyday banking to securing funding. You can apply for a business bank account in-store for same day account opening.

Metro Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Metro Bank before, you can also leave a review and share your experience.

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Metro Bank Business banking reviews (2237)

Best bank

Always easy to get through on a phone. And bank is open brilliant hours,almost seems like it's forever open Reviewed on: 10th March 2023

Friendly!

Freindly staff, products work, feels like genuine people trying to help their customers Reviewed on: 10th March 2023

Customer Service

Best customer service experience ever. I never had to wait for more than few mins for someone to come online and talk to me and all the agents are super friendly and are well trained. Reviewed on: 10th March 2023

Stress free banking with accessible support

The Metro banking site is easy to use with reassuring security features and a helpful interface. When needed, support staff are friendly and quick to solve any problems Reviewed on: 10th March 2023

Top notch service

Brilliants service , calling the bank is very easy and quick compare to Santander 45 minutes waiting on the phone . Over the counter they are pretty quick as well . Can’t fault the service Reviewed on: 10th March 2023

Easy and friendly service

The availability for longer hours is so useful and the staff are very friendly and always willing to help. We love the money machine as we are a club with lots of loose change Reviewed on: 10th March 2023

I have business accounts with you

It is really good for every single transaction and also open on Sunday very easy to go to the branch Reviewed on: 10th March 2023

very good service

I have been with Metro Bank for business for a number of years, what I really like is that I have a dedicated manager to talk to Reviewed on: 10th March 2023

Excellent service

We have had an outstanding experience when we set up our business account with Metro. Customer service from the branch manager and Head of service was amazing. Emails responded fast and the team went over and beyond to ensure our accounts were set up and the operational part ruined smoothly. Reviewed on: 10th March 2023

Great service

Great service would recommend to all Reviewed on: 10th March 2023

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