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Metro Bank: Business Banking reviews

Name: Business Banking
Rating: 4.81 (2236 reviews)

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4.81

Based on 2,236 reviews, last reviewed 18th Feb 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025

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About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Metro Bank Business Banking reviews (2236)

ok

online experience is ok. never had a problem Reviewed on: 5th March 2021

fantastic service

the staff are calm and patient .as im not great with technology Reviewed on: 5th March 2021

Excellent bank

Finally a Bank who actually cares about whether or not its customers have to wait 30minutes on the end of the phone to get their queries with accounts answered. Very good bank indeed Reviewed on: 5th March 2021

Better than other banks

Bad experience with NatWest. KIP and his team are a credit to metro Reviewed on: 5th March 2021

Mr

Banking with Metro Bank is classify and the best New Age can offer, if there is problem, they investigate well and do the right thing, they listen very well to what customers have to say Reviewed on: 5th March 2021

A Bank with genuine customer service at it's heart.

Generally very satisfied business banking customers - so much so that I moved my personal bank to Metrobank a couple of years ago and remain pleased. Reviewed on: 5th March 2021

Experience to remember

Best bank on the high-street at the moment. Absolutely love it every time I visit local branch in Brierly Hill. Took my son with me last time. He loved it so much that wanted to open his first bank account with Metro there and then. He is only 11 and his first ever banking experience was amazing which set him off on the nice journey in the world of banking ever since. Thank you Reviewed on: 5th March 2021

Metro Community Account is the BEST for charities.

The Community Account provides the best value for Charities, plus Metro customer service is wonderful. The Branch is such a welcoming place. Thank you. Reviewed on: 5th March 2021

Metro Bank sets the standards other banks aspire to achieve.

As a pension provider we deal with most banks. We find with Metro Bank the quality and speed of their service is truly amazing and far superior to any other bank we have used. Their staff are the best, professional, courteous and always willing to go the extra mile. The support they give our business makes us more efficient and profitable. They are most deserving of the top stop for banking service awards. Reviewed on: 5th March 2021

Everything I could need and so simple

As a start-up, I was anxious about banking and all the hassle that goes with setting up an account, maintaining records and everything that goes with business banking. Metro made it easy and were friendly and helpful from the start. Getting set up was a breeze, running my accounts online is simplicity itself, and it all connects with my accounting system too! Reviewed on: 5th March 2021

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