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Metro Bank: Business Banking reviews

4.77
Based on 2,236 reviews, last reviewed 18th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
7%
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3%

Latest highest rating:

4

It’s always been easy with metro bank transactions a... It’s always been easy with metro bank transactions and transfers Reviewed on: 9th January 2024
Lm2bussin's avatar
Lm2bussin

Latest lowest rating:

1

CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON CLOSED MY BUSINESS ATTOUNT WITHOUT GIVING ANY REASON Reviewed on: 18th February 2025
ERIC W's avatar
ERIC W

About this product

Metro Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Metro Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Metro Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Metro Bank Business Banking reviews (2236)

Review of the Metro Bank, Business Banking:

Friendly, Efficient and Accessible Service

5
The above title pretty much sums up Metro Bank. Following a bad experience with a previous bank, I was left in a very stressful situation. Walking in off the High Street into my local Metro branch (Croydon), I was instantly given the human touch. I was listened to, an appointment made to speak with a business manager and within 3 days I had an account opened that is right for my community interest company. I love the fact that Metro continues the tradition of making banking easy for all and making that person to person contact a key part of their service. Reviewed on: 6th April 2023

Reliable and supportive

5
I have never had problems or complaints with services or the staff. Very polite organised and experience customer service. Transactions always on time effective and efficient. Will continue to recommend the bank. Reviewed on: 3rd April 2023

User friendly app

5
From start to finish of opening our business Account we received excellent customer service. It was straight forward and we love using the app for our social enterprise business! Reviewed on: 3rd April 2023

Good service

5
Having been a business customer at Metrobank since its early days I've often felt smug when friends 'go on' about their banking experiences. MB are among my favorite people to work with - either in their store or on the phone there's a person to speak with. The point is that I am not MB's biggest customer but I think they think I am. Reviewed on: 3rd April 2023

Faultless

5
Brilliant, no issues at all. Can’t believe how good the bank has been Reviewed on: 3rd April 2023

Anytime access

5
Usually in UK banking always been a confusing matter. But using Metro it’s a pleasure, they are available for longer hours so you can visit after office hours even on weekends Reviewed on: 3rd April 2023

Nice Job!

5
I am happy to be part of this bank and use service they provided! Reviewed on: 3rd April 2023

Good app

5
Good app can easily manage day to day banking from within the app. Reviewed on: 3rd April 2023

Perfect Partner For Business

5
I’ve been in business for many years and needed a bank. They understood my needs, Metrobank was recommended to me by a friend. I found it so different to the High Street bank. You get to really speak to people who understand your business and your needs. The flexibility in the working and being able to bank and utilise the app makes my life so much better in business. I record a Metro Bank to every one of my friends, as I believe it’s the future, many of the High Street banks just don’t think outside the box anymore. Thank you very much Reviewed on: 3rd April 2023

Easy banking and friendly

5
All staff members are very friendly with each customer Reviewed on: 3rd April 2023

Good bank

5
Nice friendly and helpful staff. Reviewed on: 3rd April 2023