Write a review

Metro Bank: Credit Card reviews

Name: Credit Card
Rating: 4.87 (879 reviews)

View other Metro Bank products

4.87

Based on 879 reviews, last reviewed 15th Jul 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Was a good experience with metro bank today I really... Was a good experience with metro bank today I really appreciate they protect my bank card from fraud because i was sent some money on a website but I ... Read more Reviewed on: 15th July 2024

Latest lowest rating:

1

Blocked Credit Card and Account without notice My card and account was blocked without any notice! I can't pay for anything today!!! No explanations!! They just said that security team will call me... Read more Reviewed on: 21st September 2023

Read all reviews Write a review

About this product

Metro Bank Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Metro Bank customers like? Find out more about the Metro Bank Credit Card by reading our trusted Smart Money People reviews. You can also write your own Metro Bank Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Review Metro Bank: Credit Card now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Credit Card reviews (879)

Quick and easy

Super easy to use. For a first credit card everything was clear from the start. No hidden charges or costs. Reviewed on: 4th March 2021

Very good and proffesional servise.Credit and debit cards

Very good and proffesional servise Reviewed on: 4th March 2021

Excellent services

Guys from Hemel Hempstead are always helpfull and nice. Love this bank Reviewed on: 4th March 2021

Easy credit card

Might not offer rewards, but 56 days interest free. Can use anywhere in the world and free to use in Europe for free, was able to use it for a hotel which if my partner had of put on their natwest card would have cost £50 extra. Reviewed on: 17th February 2021

Amazing

Great experience and rates happy Reviewed on: 14th January 2020

Stilling money

I pay my ALL credit but i still was paying fee . They told me because I pay minimum . Later I found out that that bank has double way to count the money . On my systems I pay all on the system I own . Now I went and I asked to cancel my credit card I pay they mistake. What I see they still taking money from my account- one week after when my credit card was canceled! And I pay already . That bank still money even if you don’t know . Reviewed on: 1st October 2019

Worst banking experience ever!

Had my account blocked by metro for no reason, can't access money, can't pay direct debits due. Need to send in all sorts of paperwork to confirm normal everyday transactions. Customer service totally unhelpful. Now left with no money to pay bills indefinitely while they 'look into this' and they can't even tell me how long this will take. Very disappointing and not uncommon for this bank going by other reviews I've read with people having the same problem. Reviewed on: 3rd April 2019

terrible service and under-trained staff

I'm being polite. Metrobank messed up a card dispute, took hours of my time (it was £30, how ridiculous) and changed their mind at every stage. Then when I complained first they agreed, then they changed their minds. I used to recommend them to everyone, now I'm going to do the opposite. I moved all my banking away from them, they didn't try to stop me even though I said I didn't really want to move, I wanted to fix it. They don't care if they lose you as a customer......fact. Reviewed on: 27th March 2019

Disappointingly swift nosedive from grace

Metrobank started out being a promising new customer centric bank to an a less than mediocre dud bank before i could say Mississippi. I currently hold an account with them and went in for a credit card application which went in for a referral and the bank promised to call me back so i can save a trip to the bank if the decision comes back negative. No news in over a week - tried calling them back (nobody mans the phone for a majority of the time during working hours)... after the 7th try, they said they cannot do any lending at the moment. Absolute rubbish Reviewed on: 20th April 2017

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Metro Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub