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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

excellent service

excellent service, highly reliable Reviewed on: 7th March 2021

Excellent service . Welcoming team.

Very friendly and helpful staff. Always a pleasure to contact. I am very glad that I opened an account with this bank. Well done . Reviewed on: 7th March 2021

Friendly and helpful

the staff at the Ashford Store are always friendly and helpful, and deal with any question or transaction quickly and you are always made to feel welcome. Reviewed on: 7th March 2021

A more personal approach

Always welcomed with someone on hand to help. Quick to answer telephone queries and resolve problems. Reviewed on: 7th March 2021

METRO ONLINE BANKING

The best feature of Metrobank is online banking. Effective, secure and easy to use from anywhere across the world Reviewed on: 7th March 2021

ONE STOP SHOP BANK

METRO is my bank with one stop shop, what do I want more if can get debit card with account same time same day and all the services at one desk...amazing.... Reviewed on: 7th March 2021

A wonderfull bank

Everything is simple and quick. Employees are very professional and polite. I recommend Metro Bank to everyone. Reviewed on: 7th March 2021

Fast, smart and efficient

Metrobank ensure fast and easy procedures to access online account, make and receive payments and the staff at the bank has always been helpful and very collaborative! Reviewed on: 6th March 2021

Efficient speedy and professional

What else can I say apart from faultless Reviewed on: 6th March 2021

The best bank in Uk

Very good customer service and opening times Reviewed on: 6th March 2021

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