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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

A more personal approach

Always welcomed with someone on hand to help. Quick to answer telephone queries and resolve problems. Reviewed on: 7th March 2021

METRO ONLINE BANKING

The best feature of Metrobank is online banking. Effective, secure and easy to use from anywhere across the world Reviewed on: 7th March 2021

ONE STOP SHOP BANK

METRO is my bank with one stop shop, what do I want more if can get debit card with account same time same day and all the services at one desk...amazing.... Reviewed on: 7th March 2021

A wonderfull bank

Everything is simple and quick. Employees are very professional and polite. I recommend Metro Bank to everyone. Reviewed on: 7th March 2021

Fast, smart and efficient

Metrobank ensure fast and easy procedures to access online account, make and receive payments and the staff at the bank has always been helpful and very collaborative! Reviewed on: 6th March 2021

Efficient speedy and professional

What else can I say apart from faultless Reviewed on: 6th March 2021

The best bank in Uk

Very good customer service and opening times Reviewed on: 6th March 2021

Amazing bank

Always helpful and quick in doing soo Reviewed on: 6th March 2021

Never let me down

Love my bank! Moved here 4 years ago from another bank and I would never think of changing! All I want in one place. Reviewed on: 6th March 2021

Brilliant

I've never had a bank that's more interested in its customers more than money. The staff are well trained polite and friendly. I used to have Metro as my 2and account. I soon changed that. Their telephone operatives are just as polite and friendly as face to face staff. Everyone should have Metro as their main account Reviewed on: 6th March 2021

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