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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

branches open longer hours than other banks

courteous bank offiicials, service with a smile Reviewed on: 7th March 2021

I would recommend Metro current account as being the most helpful and informative

They are always available to talk and sort out any problems Reviewed on: 7th March 2021

Always a wonderful experience

I find it great every time when I deal with them Reviewed on: 7th March 2021

Awesome

Extremely Helpful Staff . Nothings to much trouble and when you phone your straight through to a person not a machine or having to press 5 billion buttons to actually talk to someone & if you have an issue it’s dealt with efficiently & in a way no other Bank could possibly do !! ... Keep Up The Awesome Customer Service Reviewed on: 7th March 2021

Brilliant!

I cannot fault MetroBank. The apps are easy to use (even for a dinosaur like me) and, when I have needed to phone staff have been friendly and helpful. First class see vice all round! Reviewed on: 7th March 2021

Outstanding service and nice branches

I have held a current account with Metro Bank since they first opened in 2010 and have always been impressed with their nice branches and fantastic service, which sets them apart from other high street banks. Reviewed on: 7th March 2021

A great bank

A high end top quality decent bank Reviewed on: 7th March 2021

excellent service

excellent service, highly reliable Reviewed on: 7th March 2021

Excellent service . Welcoming team.

Very friendly and helpful staff. Always a pleasure to contact. I am very glad that I opened an account with this bank. Well done . Reviewed on: 7th March 2021

Friendly and helpful

the staff at the Ashford Store are always friendly and helpful, and deal with any question or transaction quickly and you are always made to feel welcome. Reviewed on: 7th March 2021

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