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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Im really happy with metro bank

5
I’ve my account for 5 years at metro bank and always have everything that I need! Reviewed on: 3rd April 2023
Anonymous's avatar
Anonymous

I don't know what I'd do without metro bank and recommend to everyone friends and family

5
The bank's were always over charging me I had to keep opening other banks for online stuff, Now I got a metro account I have everything I need in one bank And opening was so simple and basic I got my new card same day and pin, I've had no unplanned fee I've got no problem with online or phone banking and managing my finances without stress They are very good staffed 24/7 and accesses to my money and very help full as I have autism they reached me how to go online n stay safe I'm great full for having and being with metro bank Thank you From me s khan Reviewed on: 3rd April 2023
Shaheen Khan's avatar
Shaheen Khan

Open new bank account in just a day!

5
Open 7 days a week, can easily open the bank account in a day. As an immigrant, and to have to open bank account in no time, Metro bank saved me, always thankful for that. With my experience, staffs have always been very helpful and always tried to meet all of my concerns. Reviewed on: 3rd April 2023
Prakriti Thapa's avatar
Prakriti Thapa

Best Bank Ever

5
Don’t think about just do it, fantastic service and a true high street bank. Real people offering real service Reviewed on: 3rd April 2023
Steve 's avatar
Steve

Quick and easy for newcomers to open an account

4
We struggled to open a bank account as newcomers in UK. Metro bank was really very helpful quick and hassle free. No issues till date. Reviewed on: 3rd April 2023
S W's avatar
S W

Does what it says on the tin.

5
Never from day one have I had a bad experience with Metro Bank. Reviewed on: 3rd April 2023
Menin Gate's avatar
Menin Gate

Simply the best

5
Simple banking made with customers in mind. Reviewed on: 3rd April 2023
KP's avatar
KP

Efficient

5
I have been with metro bank for almost 5 year, no issues, and if I have they staff is quite helpful and quick to provide solutions. No regrets for switching my current account from another bank. Reviewed on: 3rd April 2023
Dulce Almeida's avatar
Dulce Almeida

Fab bank

5
This bank caters for the normal hard working person who can’t get to the bank in normal working hrs, the staff in my local branch are very helpful and iv never had any problems or issues… Fab bank to deal with Reviewed on: 3rd April 2023
Jbaines's avatar
Jbaines

Perfect simple bank

5
Great customer service needs more brunches like in Doncaster Reviewed on: 3rd April 2023
K Louise's avatar
K Louise

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