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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best Bank Ever

Don’t think about just do it, fantastic service and a true high street bank. Real people offering real service Reviewed on: 3rd April 2023

Quick and easy for newcomers to open an account

We struggled to open a bank account as newcomers in UK. Metro bank was really very helpful quick and hassle free. No issues till date. Reviewed on: 3rd April 2023

Does what it says on the tin.

Never from day one have I had a bad experience with Metro Bank. Reviewed on: 3rd April 2023

Simply the best

Simple banking made with customers in mind. Reviewed on: 3rd April 2023

Efficient

I have been with metro bank for almost 5 year, no issues, and if I have they staff is quite helpful and quick to provide solutions. No regrets for switching my current account from another bank. Reviewed on: 3rd April 2023

Fab bank

This bank caters for the normal hard working person who can’t get to the bank in normal working hrs, the staff in my local branch are very helpful and iv never had any problems or issues… Fab bank to deal with Reviewed on: 3rd April 2023

Perfect simple bank

Great customer service needs more brunches like in Doncaster Reviewed on: 3rd April 2023

Best Bank

Smooth banking, one of the best bank which opens on Sunday as well. Reviewed on: 3rd April 2023

The best Bank

I'm so excited to use this Bank Reviewed on: 3rd April 2023

Great customer service

When we opened a new account, there was a staff to set up the account for us. The staff are all friendly and professional. Reviewed on: 3rd April 2023

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