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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

The Go-To Bank

5
Straightforward and intuitive online banking. Reviewed on: 3rd April 2023
Oksana Tkatchouk's avatar
Oksana Tkatchouk

Always smiling

4
Whenever I go into a metro bank branch I am always welcomed with smiley and friendly faces. Their banking app is easy to use and it isn’t a complicated process if you’ve forgotten your password or memorable information. Reviewed on: 3rd April 2023
Nahida Hussain's avatar
Nahida Hussain

Easy banking easy living

4
The most accessible banking online and in person. Reviewed on: 3rd April 2023
Komal Hayat's avatar
Komal Hayat

Best service

5
Excellent banking online, great availability, good customer service Reviewed on: 3rd April 2023
Veronique Fletcher's avatar
Veronique Fletcher

Best bank

5
Easy to use , fast and efficient Reviewed on: 3rd April 2023
jaz rose's avatar
jaz rose

Trouble free banking

5
My account is so easy to manage either online or through the app. If ever i need to visit a branch they are open when others are closed. The benefits of being able to visit a branch even on a Sunday if you need. Reviewed on: 3rd April 2023
Colin Timmins's avatar
Colin Timmins

Best bank

5
already 5 years using their services and definetily 5 stars Reviewed on: 3rd April 2023
Djanser's avatar
Djanser

Excellent bank

5
The best bank I have been with. Open later than all banks and on a Sunday too!! Reviewed on: 3rd April 2023
Ariba h's avatar
Ariba h

Excellent customer service

5
Metro bank is everything a bank should be Reviewed on: 3rd April 2023
Dee Wade's avatar
Dee Wade

Fantastic service

5
Metro bank offer tremendous customer service and always help when you need it! I have never looked back since having my current account with Metro Reviewed on: 3rd April 2023
Andy Smith's avatar
Andy Smith

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