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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great customer service.

Amazing customer service. You can always get a real person at the end of the phone line if you want to get in touch. Reviewed on: 3rd April 2023

Miss Ayesha Evans

Metro bank is the top ones to go to. Reviewed on: 3rd April 2023

Absolutely fantastic bank!

Metro are kind, personal and companionate bank. Their staff are immaculate and everything is so straight forward and easy with them, especially when you have a problem. Deserves acknowledgement as there is no bank lime them. Thank metro! Reviewed on: 3rd April 2023

Amazing

7 days a week..... perfect for me and staff in there very good.. well trained Reviewed on: 3rd April 2023

Good customer service and open everday

Good customer service and open everyday and also its good see someone dealing face to faces so happy be metro customer. Reviewed on: 3rd April 2023

Best bank ever

I can speak to an English person when calling customer service. They have branches everywhere which opens late. Very reassuring especially with closures of other banks’ bran hes! Reviewed on: 3rd April 2023

LOOKING FOR THE BEST ONLINE BANKING METRO BANK GOT YOUR BACK.

It’s the best bank I know metro bank, it makes things so easy most especially the online banking app . The customer care alone when you go to the bank is great. I just feel like it’s so widely used in the uk by most of the teen including I ,my friends and family we love . Metro bank makes my life easy . I would highly recommend it to anyone because why not. Who so ever is not using it girlll you are missing, y’all should start banking with metro and you will be testifying on right now like me . Me I am not letting go of . Hopefully it wins my prayers are for you Metro Bank. Thank you so much Reviewed on: 3rd April 2023

Bank of all walks of life

Their service is superb as for my opinion and experience. Reviewed on: 3rd April 2023

Great service everytime

Great team on hand everytime we visit Reviewed on: 3rd April 2023

Impressive

I am very glad with the services of metro bank. Most important and impressive is that when they open account at the same time they provide us a credit and debit card. And one more thing which looks me important is that the open and closing time of this bank . Reviewed on: 3rd April 2023

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