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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank

I'm very excited to give my feedback about metro Bank. Definitely is one of the best Bank in England. Very positive and polite staff, always happy to help! Many thanks Metro Reviewed on: 3rd April 2023

Amazing bank

This is the best bank I have ever been with Reviewed on: 3rd April 2023

Opening Hours

This Bank opens early and closes late not like other banks and staff are always polite and ready to help you Reviewed on: 3rd April 2023

Quick, easy and helpful

The app is simple and easy to use, which they encourage you to use and help you use if you need guidance in-person. They are efficient in-person and very helpful and caring. The money machines for coins are also a nice place to bring coins to quantify and deposit into your account as well. Reviewed on: 3rd April 2023

Very helpful

The team at Metro bank are very happy to help with anything you need and is very understanding that the patient we have the customers as I understand that some people like me have hidden disabilities and it takes us time to process something Reviewed on: 3rd April 2023

A Bank that treats customers as an individual

Very polite, very helpful always willing to listen to you Reviewed on: 3rd April 2023

Great Bank with simple and easy Banking app and all services

Everything is simple and clear. App so simple to navigate. Love their services. Reviewed on: 3rd April 2023

Im really happy with metro bank

I’ve my account for 5 years at metro bank and always have everything that I need! Reviewed on: 3rd April 2023

I don't know what I'd do without metro bank and recommend to everyone friends and family

The bank's were always over charging me I had to keep opening other banks for online stuff, Now I got a metro account I have everything I need in one bank And opening was so simple and basic I got my new card same day and pin, I've had no unplanned fee I've got no problem with online or phone banking and managing my finances without stress They are very good staffed 24/7 and accesses to my money and very help full as I have autism they reached me how to go online n stay safe I'm great full for having and being with metro bank Thank you From me s khan Reviewed on: 3rd April 2023

Open new bank account in just a day!

Open 7 days a week, can easily open the bank account in a day. As an immigrant, and to have to open bank account in no time, Metro bank saved me, always thankful for that. With my experience, staffs have always been very helpful and always tried to meet all of my concerns. Reviewed on: 3rd April 2023

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