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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Simple no frills, clear and transparent

Exceptional customer service, extended opening hours, a bank with no frills, clear and transparent communication and no charge using bankcard in Europa following Brexit. I love Metro Bank Reviewed on: 3rd April 2023

Greatest experience

Best ever bank in England I had always best answers when I ask something. Is a number bank not only in England but in whole world. Reviewed on: 3rd April 2023

Excellent service

A bank that operates like no other with all round excellent service. Thank you Metro Bank for choosing to be different. Reviewed on: 3rd April 2023

Excellent bank

Brilliant service can get a new card from any store Reviewed on: 3rd April 2023

The best bank with quick resolution to issue

Metro bank is the only bank that works Seven days a week and also print cards in-store and also resolve the queries of their customers as quick as they can they also have a good customer service. Reviewed on: 3rd April 2023

Always fast friendly service

I recently had my debit card blocked because of security concerns. I was able to go into my local branch and had a new debit card within 10 minutes. Reviewed on: 3rd April 2023

inshallah!

I'm surprised to see that Metro Bank is nominated to be one or the best British Bank ! Inshallah I will get a gift from them! Reviewed on: 3rd April 2023

Distinctive Banking service

Metrobank stands out among UK banks: its cordial and exemplary customer service, its easy-to-use current account and the innovativeness that seems to drive its 24/7 operation, constitute a brilliance that cannot be so easily matched! Reviewed on: 3rd April 2023

Very good

Easy to use, online banking very easy Reviewed on: 3rd April 2023

Easy to use

Easy to use online via app and great service at Sutton branch Reviewed on: 3rd April 2023

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