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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Amazing Bank

xcellent customer service. Their approach to banking is refreshing and customer-centric, with a focus on making banking as simple and convenient as possible. One of the things that sets Metro Bank apart from other banks is their extended opening hours, which make it easy for customers to visit their local branch outside of normal working hours. This is a great feature for busy individuals who struggle to fit banking into their daily routine. Metro Bank UK also offers a wide range of financial products and services, including current accounts, savings accounts, mortgages, loans, and credit cards. Their products are designed to meet the needs of different customers, and they offer competitive interest rates and fees. Another great thing about Metro Bank is their mobile app, which makes banking on-the-go quick and easy. Customers can check their balances, transfer money, and manage their accounts all from their mobile device. Overall, if you are looking for a bank that offers great customer service, flexible opening hours, and a wide range of products and services, then Metro Bank UK is definitely worth considering. Reviewed on: 3rd April 2023

Very easy, simple and efficient

It's was straight to the point, nothing complicated, easy to understand and manage. Finished my work in the bank within 15 mins of my appointment. Reviewed on: 3rd April 2023

Best customer service

I have never been disappointed by the customer service of the Metro bank whether online or in the store whenever I have any problem while being in the UK or outside of the UK. Reviewed on: 3rd April 2023

Best bank ever

Very good bank nice Staff very helpfull Reviewed on: 3rd April 2023

Best British Bank

Always there for you :) best deals, options and rates worldwide Reviewed on: 3rd April 2023

Offers services we needed for a long time

The best thing I like about Metro Bank are their opening hours. You can count on this bank for your banking needs when ever ly other bank is shut. Thus is especially do wheh you work full time! The other rrsdii like this bank is because they will print a card for you immediately when you need one. This has been a life saver twice when I was desperate and had lost mine! Reviewed on: 3rd April 2023

Professional, modern and unique

Metro Bank certainly have a fresh take on banking. Banking is banking! However the attention to detail and approach to customers always gets my approval and many others. Keep up the good work! Reviewed on: 3rd April 2023

Simple no frills, clear and transparent

Exceptional customer service, extended opening hours, a bank with no frills, clear and transparent communication and no charge using bankcard in Europa following Brexit. I love Metro Bank Reviewed on: 3rd April 2023

Greatest experience

Best ever bank in England I had always best answers when I ask something. Is a number bank not only in England but in whole world. Reviewed on: 3rd April 2023

Excellent service

A bank that operates like no other with all round excellent service. Thank you Metro Bank for choosing to be different. Reviewed on: 3rd April 2023

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