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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best British Bank

5
Always there for you :) best deals, options and rates worldwide Reviewed on: 3rd April 2023

Offers services we needed for a long time

5
The best thing I like about Metro Bank are their opening hours. You can count on this bank for your banking needs when ever ly other bank is shut. Thus is especially do wheh you work full time! The other rrsdii like this bank is because they will print a card for you immediately when you need one. This has been a life saver twice when I was desperate and had lost mine! Reviewed on: 3rd April 2023

Professional, modern and unique

5
Metro Bank certainly have a fresh take on banking. Banking is banking! However the attention to detail and approach to customers always gets my approval and many others. Keep up the good work! Reviewed on: 3rd April 2023

Simple no frills, clear and transparent

5
Exceptional customer service, extended opening hours, a bank with no frills, clear and transparent communication and no charge using bankcard in Europa following Brexit. I love Metro Bank Reviewed on: 3rd April 2023

Greatest experience

5
Best ever bank in England I had always best answers when I ask something. Is a number bank not only in England but in whole world. Reviewed on: 3rd April 2023

Excellent service

5
A bank that operates like no other with all round excellent service. Thank you Metro Bank for choosing to be different. Reviewed on: 3rd April 2023

Excellent bank

5
Brilliant service can get a new card from any store Reviewed on: 3rd April 2023

The best bank with quick resolution to issue

5
Metro bank is the only bank that works Seven days a week and also print cards in-store and also resolve the queries of their customers as quick as they can they also have a good customer service. Reviewed on: 3rd April 2023

Always fast friendly service

5
I recently had my debit card blocked because of security concerns. I was able to go into my local branch and had a new debit card within 10 minutes. Reviewed on: 3rd April 2023

inshallah!

5
I'm surprised to see that Metro Bank is nominated to be one or the best British Bank ! Inshallah I will get a gift from them! Reviewed on: 3rd April 2023

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