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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

SUPPORT & CUSTOMER SERVICE

Feel welcome when you go into the bank,. and customer service is excellent and supportive and help that their open later and also on Sunday. Reviewed on: 3rd April 2023

Metro bank

Great always plenty helpful staff and great opening hours. Also no charges on using card overseas Reviewed on: 3rd April 2023

Thorough and Helpful

Metro have been extremely thorough and helpful in setting up my current account which is used for an important flow of income. They are open Sundays in the Liverpool Paradise Street Branch and have been very attentive. Reviewed on: 3rd April 2023

Fantastic

Best thing I did was switch to Metro bank. I love the late an Sunday opening Reviewed on: 3rd April 2023

Always available

A real bank that is open proper hours every day and always contactable unlike other High Street Banks that are diminishing fast. Nothing is ever a problem for them and they are always eager to help. There are now numerous online banks but nothing is better than speaking to a real person. Reviewed on: 3rd April 2023

Best bank ever

I've been with many banks over the years, never have I experienced such amazing customer service, with flexible hours to suit my schedule allowing me to go into the bank at my convenience and discuss any issues or questions with one of their amazing team. Enough said, they are the best bank ever Reviewed on: 3rd April 2023

Great service

A great bank and wonderful service never had any issues Reviewed on: 3rd April 2023

Easy. Efficient. Exceptional service

Great product with great features, that enables you to make most of the card and comes with lots of benefits such as using it free abroad with ease Reviewed on: 3rd April 2023

Best Bank

Convenient Bank for everyone open Monday to Sunday. Reviewed on: 3rd April 2023

Best bank

I never had trouble sorting anything out staff there make everything easy and are very helpful great bank Reviewed on: 3rd April 2023

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