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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Best bank ever

The team is always helpfull, i always find what i need at them . Reviewed on: 3rd April 2023

Reliable

When I came to the UK as an international student, I needed to open a UK bank account immediately so that I can pay for rent. I was extremely stressed upon finding out that I wasn’t able to open any accounts quickly. That is until I had the luck of having a Metro branch in my city. They opened an account AND printed a card for me on the SAME day. Metro was my saviour then. I was in a stressful period and that was another huge stressor for someone alone in a new country, miles away from home and familiarity. I still have that Metro account open as my main :) Reviewed on: 3rd April 2023

Quick and efficient

Best app out of all the banking competitors out there ! ! Reviewed on: 3rd April 2023

Best bank

I’ve held a lot of accounts with different banks in the past, but metro have the best customer service and nothing is a bother the staff are always helpful Reviewed on: 3rd April 2023

Very good

Very good service, will continue to use Reviewed on: 3rd April 2023

Excellent I every way

Great service. Just what I need ftom a bank. Hope you win! Reviewed on: 3rd April 2023

Availability

Metro stores are available 7 days a week and until late on weekdays. There is always someone to talk to. Reviewed on: 3rd April 2023

Comfort

Having a current account with the app is fantastic because anywhere I am I can check my account. Reviewed on: 3rd April 2023

Simply the best

Very kind understanding bank customer services are fantastic and everyone cares deeply Reviewed on: 3rd April 2023

Easy to Setup Easy to Use

I needed a bank account other than a joint account and I opted for Metro. Very easy to setup and use. Reviewed on: 3rd April 2023

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