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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Comfort

Having a current account with the app is fantastic because anywhere I am I can check my account. Reviewed on: 3rd April 2023

Simply the best

Very kind understanding bank customer services are fantastic and everyone cares deeply Reviewed on: 3rd April 2023

Easy to Setup Easy to Use

I needed a bank account other than a joint account and I opted for Metro. Very easy to setup and use. Reviewed on: 3rd April 2023

Best Ever Customer Service

I have never been anything but impressed with Metro Bank, their desire to put the customer at the heart of everything is something other banks could learn from. Reviewed on: 3rd April 2023

Best Bank

Other banks look up to metro bank Reviewed on: 3rd April 2023

Service with a smile

I always find that Metro Bank so professional and helpful . They have a fantastic feature real people in their branches ready to help and serve thank you Reviewed on: 3rd April 2023

Brilliant

When ever I’ve had problems metro bank have always sorted out the situation, i recently opened up an account for my son and the help I got was amazing Reviewed on: 3rd April 2023

Amazing

Amazing bank, so helpful with every aspect, so much so I recommend the bank to my daughter who also opened an account. Reviewed on: 3rd April 2023

Great bank amazing in every aspect

Metro bank are a great bank customer service is A*, the app is quick and easy to use with some great features, have recommended to alot of my friends Reviewed on: 3rd April 2023

Tailer made service

It is so friendly and promptly service. Efficieny is also very good. Reviewed on: 3rd April 2023

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