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Metro Bank: Current account reviews

View other Metro Bank products
4.83
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Tailer made service

5
It is so friendly and promptly service. Efficieny is also very good. Reviewed on: 3rd April 2023
Wang Elaine's avatar
Wang Elaine

Best bank ever

5
I am recommending this bank to all my friends and family. They helped me a lot when I lost my debit card and had to travel next day :) Reviewed on: 3rd April 2023
Ania's avatar
Ania

SUPPORT & CUSTOMER SERVICE

5
Feel welcome when you go into the bank,. and customer service is excellent and supportive and help that their open later and also on Sunday. Reviewed on: 3rd April 2023
Sharon's avatar
Sharon

Metro bank

5
Great always plenty helpful staff and great opening hours. Also no charges on using card overseas Reviewed on: 3rd April 2023
Geraldine Angus 's avatar
Geraldine Angus

Thorough and Helpful

5
Metro have been extremely thorough and helpful in setting up my current account which is used for an important flow of income. They are open Sundays in the Liverpool Paradise Street Branch and have been very attentive. Reviewed on: 3rd April 2023
Pete Jones's avatar
Pete Jones

Fantastic

5
Best thing I did was switch to Metro bank. I love the late an Sunday opening Reviewed on: 3rd April 2023
Lisa Clark's avatar
Lisa Clark

Always available

5
A real bank that is open proper hours every day and always contactable unlike other High Street Banks that are diminishing fast. Nothing is ever a problem for them and they are always eager to help. There are now numerous online banks but nothing is better than speaking to a real person. Reviewed on: 3rd April 2023
Glyn's avatar
Glyn

Best bank ever

5
I've been with many banks over the years, never have I experienced such amazing customer service, with flexible hours to suit my schedule allowing me to go into the bank at my convenience and discuss any issues or questions with one of their amazing team. Enough said, they are the best bank ever Reviewed on: 3rd April 2023
Deborah Poulter's avatar
Deborah Poulter

Great service

5
A great bank and wonderful service never had any issues Reviewed on: 3rd April 2023
Zeeshan saddiquei 's avatar
Zeeshan saddiquei

Easy. Efficient. Exceptional service

5
Great product with great features, that enables you to make most of the card and comes with lots of benefits such as using it free abroad with ease Reviewed on: 3rd April 2023
EP's avatar
EP

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