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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Service with a smile

I always find that Metro Bank so professional and helpful . They have a fantastic feature real people in their branches ready to help and serve thank you Reviewed on: 3rd April 2023

Brilliant

When ever I’ve had problems metro bank have always sorted out the situation, i recently opened up an account for my son and the help I got was amazing Reviewed on: 3rd April 2023

Amazing

Amazing bank, so helpful with every aspect, so much so I recommend the bank to my daughter who also opened an account. Reviewed on: 3rd April 2023

Great bank amazing in every aspect

Metro bank are a great bank customer service is A*, the app is quick and easy to use with some great features, have recommended to alot of my friends Reviewed on: 3rd April 2023

Tailer made service

It is so friendly and promptly service. Efficieny is also very good. Reviewed on: 3rd April 2023

Best bank ever

I am recommending this bank to all my friends and family. They helped me a lot when I lost my debit card and had to travel next day :) Reviewed on: 3rd April 2023

SUPPORT & CUSTOMER SERVICE

Feel welcome when you go into the bank,. and customer service is excellent and supportive and help that their open later and also on Sunday. Reviewed on: 3rd April 2023

Metro bank

Great always plenty helpful staff and great opening hours. Also no charges on using card overseas Reviewed on: 3rd April 2023

Thorough and Helpful

Metro have been extremely thorough and helpful in setting up my current account which is used for an important flow of income. They are open Sundays in the Liverpool Paradise Street Branch and have been very attentive. Reviewed on: 3rd April 2023

Fantastic

Best thing I did was switch to Metro bank. I love the late an Sunday opening Reviewed on: 3rd April 2023

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