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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Always available

A real bank that is open proper hours every day and always contactable unlike other High Street Banks that are diminishing fast. Nothing is ever a problem for them and they are always eager to help. There are now numerous online banks but nothing is better than speaking to a real person. Reviewed on: 3rd April 2023

Best bank ever

I've been with many banks over the years, never have I experienced such amazing customer service, with flexible hours to suit my schedule allowing me to go into the bank at my convenience and discuss any issues or questions with one of their amazing team. Enough said, they are the best bank ever Reviewed on: 3rd April 2023

Great service

A great bank and wonderful service never had any issues Reviewed on: 3rd April 2023

Easy. Efficient. Exceptional service

Great product with great features, that enables you to make most of the card and comes with lots of benefits such as using it free abroad with ease Reviewed on: 3rd April 2023

Best Bank

Convenient Bank for everyone open Monday to Sunday. Reviewed on: 3rd April 2023

Best bank

I never had trouble sorting anything out staff there make everything easy and are very helpful great bank Reviewed on: 3rd April 2023

Easy hassle free banking

I’ve been with Metro Bank a few years now and have no complaints at all. Very easy to use. Transfers are quick. Overall very happy and just as good as the high street banks. Reviewed on: 3rd April 2023

Very easy and reliable

Metro bank has been nothing but reliable since using it, I recommend to all family and friends and never heard a bad word about it, it’s easy and straight forward to use and they have things in place to help with savings etc, wouldn’t use any other, haven’t had any problems with them Reviewed on: 3rd April 2023

Simply makes life easier

Great bank and out of working hours always available Reviewed on: 3rd April 2023

Great bank, great service

Excellent bank, new cards printed in 5 mins. No I.D needed just your face, makes things so much easier especially when you've lost your wallet Reviewed on: 3rd April 2023

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