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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Quick Response

5
Every time I entered the store with any issues they solved it quickly like printing new card, address change, update personal details, net banking setup overall all issues. Reviewed on: 3rd April 2023

Best bank so far

5
Very friendly and customer service very helpful planing to move my business banking asap Reviewed on: 3rd April 2023

No hassle banking

5
To date,the best banking experience I have had. Great staff in branch, amazingly simple to use app. Would and have recommended to everyone. Reviewed on: 3rd April 2023

Amazing

5
Metro is a reliable bank who I can visit 7 days a week to meet my banking needs at all times. They are very helpful and readily available to answer any questions I may have. Reviewed on: 3rd April 2023

Open on a Sunday aswell

5
My experience with metro bank is amazing the service I get when I go into my branch is really good I get a lot of help if I need something and also thr customer service number is always in use and helps you with your problems over the phone and very accessible and have parking and a drive through atm and also opened on a Sunday with us great Reviewed on: 3rd April 2023

Epicentre

5
Banking like no other, it’s so seem less and also easier to access Reviewed on: 3rd April 2023

The best

5
Great service, personal touch with the benefits of scale Reviewed on: 3rd April 2023

Best Banking App

5
Best bank so far to me and I like how they always there to help their customers and they communication with us is well and professionally. Reviewed on: 3rd April 2023

Easy access

4
I love the opening times. Staff are always happy to help in my Croydon branch. Reviewed on: 3rd April 2023

Great bank

5
Great customer service and all around great experience Reviewed on: 3rd April 2023

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