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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Available everyday!

Available everyday, staff go above and beyond to help customers. I always leave Metro Bank whether its in branch or on call knowing I have been helped. Reviewed on: 3rd April 2023

The best bank!

Excellent service, wonderful people, great products. Always with a smile. Reviewed on: 3rd April 2023

Great service, easy to use

I haven’t had any problems with Metro bank ! The metro bank app and online banking is easy to use. It’s very simple to ask for help in store, to ask for any support with questions you may have. Calling up metro bank is a breeze too! Thankyou Metrobank :) Reviewed on: 3rd April 2023

Metro bank service

Everything works as it should the times they are open till are great and i couldnt recommend them more Reviewed on: 3rd April 2023

Excellent peace of mind daily

Friendly staff on phone & in branches nothing is to much trouble guaranteed peacr of mind with your account Reviewed on: 3rd April 2023

Quick Response

Every time I entered the store with any issues they solved it quickly like printing new card, address change, update personal details, net banking setup overall all issues. Reviewed on: 3rd April 2023

Best bank so far

Very friendly and customer service very helpful planing to move my business banking asap Reviewed on: 3rd April 2023

No hassle banking

To date,the best banking experience I have had. Great staff in branch, amazingly simple to use app. Would and have recommended to everyone. Reviewed on: 3rd April 2023

Amazing

Metro is a reliable bank who I can visit 7 days a week to meet my banking needs at all times. They are very helpful and readily available to answer any questions I may have. Reviewed on: 3rd April 2023

Open on a Sunday aswell

My experience with metro bank is amazing the service I get when I go into my branch is really good I get a lot of help if I need something and also thr customer service number is always in use and helps you with your problems over the phone and very accessible and have parking and a drive through atm and also opened on a Sunday with us great Reviewed on: 3rd April 2023

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